Home2 Suites By Hilton Cumming Atlanta Ga
3160 Ronald Reagan Blvd
Cumming, GA 30041, US
Cumming, GA 30041, US
The pet fee is $25 per day (non-refundable), with a max. fee of $125 per stay. Dogs and cats are allowed, and guests may bring up to 2 pets with them that are 75 lbs. or less. There are no breed restrictions.
Book Now from $194/night
About This Property
Home2 Suites By Hilton Cumming Atlanta, Ga has accommodations in Cumming. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. The property is non-smoking throughout and is located 28 miles from Atlanta History Center. The rooms will provide guests with a toaster. Truist Park is 30 miles from the hotel, while Cobb Energy Performing Arts Centre is 30 miles from the property. The nearest airport is DeKalb-Peachtree Airport, 23 miles from Home2 Suites By Hilton Cumming Atlanta, Ga.
Pet Amenities
Pet amenities include a pet walking area.
Room Types
1 King Bed Studio Suite Non-Smoking (refundable)
1 King Hearing Accessible Studio Suite Non-Smoking (refundable)
1 King Bed 1 Bedroom Suite Non-Smoking (refundable)
1 King Hearing Accessible Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessible Parking
- Air Conditioning
- Business Centre
- Designated Smoking Area
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free WiFi
- Guest Accommodation Sealed After Cleaning
- Internet Services
- Lift
- Luggage Storage
- Non-smoking Rooms
- Non-smoking Throughout
- Physical Distancing In Dining Areas
- Room Service
- Safety Deposit Box
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Very nice experience. Bed and pillows were wonderful. Everything you need for a short stay. Clise to shopping and restaurants.
Positives:
Location and cleanliness.
Negatives:
Front desk staff not pleasant to work with. Very curt and annoyed with requests. Comforters on beds were bed skirts (not proper comforters) and when front desk staff told of this, the response was, rudely, well, thats all we have!. Beds are bouncy.
Positives:
Location, location, location
Negatives:
Breakfast not comparable to Hampton Inn
Review
Exceptional
Review
Perfect
Positives:
Location
Review
Very good
Review
Perfect
Review
Perfect
Positives:
Very good with a great selection and hot coffee and tea all day
Negatives:
Maybe not leave sandwiches in the heated glass box so long. Some where cold but they will heat you up one if you ask so it was not a problem
Review
Very very friendly staff. Felt like I was family. Very clean and comfy and the gym is amazing
Positives:
The room is nice. The breakfast is well presented.
Negatives:
I travel with a service dog. The staff was notified upon check in and they verified that there is no charge for service dogs.
After leaving the following morning, I discovered that I had been billed $80 because they said that they found a pet hair in the room. Also the manager insisted that I provide the hotel proof that my dog is a service dog. The dog in question is a Labradoodle, picked expressly for this duty because of the fact that they do not shed.
Both of these demands are *very* illegal, and it shows that hair was not the issue. It also demonstrates the management's ignorance of Federal Law.
I advised the manager that according to the Americans with Disabilities Act (ADA), it is illegal to charge for a service dog unless there is physical damage to the room. I also advised him that it is illegal to ask for documentation of a dog being a service dog. ( You can find this for yourself by conducting an internet search for " questions regarding service dogs according to the ADA.
I asked for photos of the alleged hair that necessitated the charge. I was told that they did not have to provide proof.
The manager then became enraged, abusive, and aggressive. It's quite apparent that this property regularly and illegally charges people regularly for service dogs through whatever means they see fit.
I will be filing a complaint for violation of my civil rights due to this harassment over ADA regulations. I have also disputed the charge and notified Hilton Corporate.
So why am I filing the complaint with the U.S. Department of Justice?
I'm doing so to prevent this abusive and ignorant manager from aggressively bullying future customers with Service Dogs.
Review
Beware of Aggression and Abuse by the General Manager if you are covered by yhe ADA.
Review
Perfect
Positives:
The staff at the front desk is very professional, from their dress to the way the speak to customers. I felt safe and like I was in a clean, well-cared for hotel. The room was spacious and spotless, and The ac worked wonderfully! The location is near shopping and restaurants in a safe part of town. If you are a female traveling alone, this is an excellent choice! I started out at another hotel in Cumming, but it smelled like chemicals in my room and random grubby-looking men were running around the lobby and in the parking lotshouting. Then I moved to this hotel and was so happy I did! Do yourself a favor and start your journey with Home2Suites
Negatives:
I wish someone had reminded me about the laundry facilities when I checked in. The frozen and boxed food you can buy is convenient, but its too expensive!
Review
Friendly staff, clean rooms, great location and safe hotel
Review
Perfect
Positives:
Logical. Loved the space to store items rather than on the floor. Like the option to use the dryer.
Negatives:
Loved it. Really liked the breakfast sandwich option during breakfast.
Review
Loved. Great customer service.
Positives:
Breakfast has gotten better with better options than before.
Review
Stay was much better than last visit of December 2022.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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