University Inn of Carbondale
2400 W Main St
Carbondale, IL 62901, US
Carbondale, IL 62901, US
About This Property
University Inn of Carbondale is located in Carbondale, 3.9 miles from Southern Illinois University and 15 miles from Giant City State Park. This 3-star hotel offers a shared lounge, room service and free WiFi. The hotel features family rooms. All guest rooms in the hotel are equipped with a TV. Free private parking and a business center are available, as well as a 24-hour front desk. Williamson County Regional Airport is 17 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessible Toilet
- Air Conditioning
- Audible Alarm
- Business Center
- CCTV Security In Common Areas
- Cashless Payment Available
- Contactless Check-in/out
- Daily Disinfection
- Electronic Room Key
- Facilities For Disabled Guests Available
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Heating
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sinks Available
- Non-Smoking Rooms Available
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Shared Lounge/TV Area
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Takeout Dining Services Available
- Visual Aids Braille/Tactile Signs
- Wheelchair Accessible
Recent Reviews
Positives:
Not as advertised was very subpar
Negatives:
Air conditioner was ineffective and no cable and only bread for breakfast
Review
Poor
Review
Poor
Positives:
Nothing
Negatives:
Staff was rude when there was staff there. Got locked out or room
For hours said nothing they can do very disappointed
Review
Bad
Review
Passable
Review
Exceptional
Review
Exceptional
Positives:
Quiet, comfortable, and very cozy!
Negatives:
Everything was perfect! Thanks to Paul Peterson!
Review
Exceptional
Review
Very good
Review
Pleasant
Review
Very good
Positives:
It was clean and had good amenities.
Negatives:
Not a lot of breakfast options
Review
I liked the hotel overall...
Positives:
Sharon was so excellent in helping me and did her best in the situation. She deserved something for all her hard work.
Negatives:
The kiosk that is remote from India. I didn’t like J the remote. The breakfast…very lacking. Management failed the employees by not trusting them to do transactions. The breakfast counter was dirty. A young man was thrown in to the job of breakfast with only a week under his belt. It was not his fault. Management needs to physically be at the location. A human being at the desk would the front desk would make checking in a smooth transition. Again it is the
Owners fault because of lack of trust in their employees . By the way, j needs to get better head phones because you can’t hear him very well. The whole situation during the stay was a disaster to all of those getting checked in. There is more wrong but it would be an essay if I listed it all. I received a very eerie message from someone also.
Review
I have learned my mistake...
Review
Passable
Review
Very good
Review
Very good
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