Embassy Suites by Hilton Chicago Magnificent Mile
511 North Columbus Drive
Chicago, IL 60611, US
Chicago, IL 60611, US
Pet guests are welcome at Embassy Suites by Hilton Chicago Magnificent Mile. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
About This Property
Two blocks from the restaurants and shops of Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a free daily breakfast and evening reception, and is moments from major area attractions. There is also a heated indoor pool at the property. Featuring suites furnished with separate living rooms and bedrooms, each room includes a flat-screen TV as well. Some rooms offer a view of the Chicago skyline. A well-equipped fitness center is on-site for guests' workout needs. The business center and meeting space are perfect for corporate events. The Chicago River Ballroom is available for special events. Guests can enjoy a meal at the 511 North Lounge Restaurant. Only steps from the Embassy Suites Chicago Downtown Magnificent Mile front doors are a number of popular sites. The famous Michigan Avenue, Millennium Park, the Sears Tower and the Shedd Aquarium are all nearby.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Arabic
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Body Thermometer Available
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- French
- Game Room
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Internet Access (charges May Apply)
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
- Xerox/fax In Business Center
Recent Reviews
Positives:
Everything except the pool wasn't available.
Negatives:
The receptionist attitude on the phone one evening.
Review
Would love to return.
Positives:
Amazing staff, kept checking in. Amazing breakfast. A1 location
Negatives:
N/a
Review
Exceptional
Review
Very good
Positives:
The view was nice. The welcome reception was a nice touch.
Negatives:
Double set of elevators.
Review
Nice stay.
Positives:
Breakfast
Negatives:
Room was nasty and pool was closed
Review
Not satisfied with the check...
Positives:
It was a beautiful hotel in a prime location. We were less than 8 minutes to all of our activities.
Negatives:
The bed was quite uncomfortable for me I prefer soft. Also the sofa bed was old and used well passed its time.
Review
Very good
Positives:
Full breakfast with lots of options and open til 9:30am. Room suite had ample space and 3 sinks! Great for 4 adults. High floor west side had view of the river on Michigan Ave as well as the skyline. Great location for first-time visitors. Off-Michigan avenue was a plus--crowds avoided. Walking distance or short Uber rides to where we wanted to go. Bell staff stored our luggage and then helped us find a cab ride to the airport during rush hour--a life saver!
Negatives:
Sofa wasn't comfortable. Some days the eggs and hashbrowns had an off taste. Pool was closed for renovations--not a deal breaker for us, though.!
Review
First time to Chicago and...
Review
Exceptional
Positives:
The location was wonderful. We were able to get an uber fairly quickly.
Negatives:
The ROOM needs a little tender loving care. The carpet was ripped at the front door. I stayed in room 1611. The microwave was dirty and also the bathroom. There was urine around the base and dust all over the place.
Review
A place to stay.
Positives:
Location
Negatives:
At the check in the front desk guy was very rude and did not smile a single time, very poor quality hospitality
Review
Very good
Review
Exceptional
Positives:
Was clean
Negatives:
I reserved a room with a walk-in shower because I am handicapped and a tub was useless to me. I was also told by the clerk checking me in that all toilets have grab bars. Not true. The room didn't have them either. When I called the front desk to inquire about getting the room I reserved with a walk-in shower they informed me earlier in the day they tried calling me and left a voicemail inquiring if I still needed the handicapped room someone else wanted it. I was driving to Chicago and of course didn't notice a missed call. For some reason they thought it was ok to switch rooms for me. They had no other room so I was stuck. To me that is totally unacceptable! That decision affected my visit. I couldn't take a shower and using the bathroom was very difficult. The employee offered me $25 credit. That was insulting actually. I was charged a lot of money and it was not the room I reserved!!!
Review
Poor
Review
Very good
Positives:
Location is great. Breakfast and breakfast staff fantastic. Manager with strong sevice orientation very helpful in solving problems.
Negatives:
Front desk staff required a lot of customer follow up to solve relative simple situations.
Review
Wonderful stay. Some minor details...
Review
Exceptional
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