Hilton Garden Inn Chicago Downtown/Magnificent Mile
10 East Grand Avenue
Chicago, IL 60611, US
Hilton Garden Inn Chicago Downtown/Magnificent Mile does not allow pets
About This Property
Just 2 blocks away from the shops and entertainment on the Magnificent Mile, this hotel is located in Chicago’s River North neighborhood and features an on-site restaurant, 24-hour business center and fitness center. Free WiFi is available. Each room at Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a flat-screen HDTV, microwave and refrigerator. A coffee machine is also included. Guests can enjoy a swim in the indoor heated pool, which are enclosed by floor-to-ceiling windows offering iconic city views. There is also a 24-hour snack shop available on-site. The hotel is conveniently located directly across from the Grand-State Red Line subway stop, offering easy access to several of Chicago’s top attractions. Navy Pier is 1 mile away from the hotel.
Check in / Check out
Check in time:
Check out time:
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Babysitting/Child Services
- Body Thermometer Available
- Car Rental Available
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Daily Newspaper
- Electric Vehicle Charging Station
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Indoor Pool
- Internet Access In Public Areas
- Laundry Services
- Luggage Storage & Lockers
- Non-smoking Property
- On-site Parking
- Parking Available
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Shops On Site
- Smoking Allowed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Temperature Check For Guests And Staff
- Ticket Services
- Tour Services
- Valet Parking
- Vending Machine
- Wheelchair Accessible
The price was good. The staff were very helpful. The restaurant was very good and not too pricey.
The one night we stayed there was a couple having an argument sometime between 11 pm and midnight. It was getting quite loud, but after 20 - 30 minutes it settled down. We went to a Bears game, so should have picked a hotel closer to Soldier Field.
The bathroom door didnÃ‚'t close properly. I was with family and didnÃ‚'t want the hassle of changing rooms. But it was pretty bad that the door had to be slammed to even partially Ã‚'catch.Ã‚'
Good location. Clean.
The location and the front desk staff was very friendly. Big shout out to the Zero who works as a receptionist.
No parking and no discounts available for guests to park in the garage adjacent to the hotel. No room cleaning service due to COVID.even though we stayed there for4 nights.
The staff was excellent. The location was great. There was a bathtub.
The air conditioning didn't work very well in that it was either too hot or too cold. It was very noisy as well. So getting a good night's sleep was a challenge.
Walls are thin.The bed was too big for the space so we kept hitting our legs on the edge of the bed as we walked around the room and I have a bruise on my leg.They had an elevator that went to floor x and back to one. It wasn't marked out of order.
Location and price
Out of the three elevators, only one was working, and not all the time. We reported it 2 or 3 times. Actually everyone there did. We were told it was getting fixed. (There were people working on one of the three often.) Never did work right.
Nice size rooms
location was a little away from the shopping
Upon checking in, the front desk associate was EXTREMELY helpful assisting with my reservation, AND getting me to keep the same room for the next night when my Dad was coming to town. Hotel employee is textbook in customer satisfaction!
1 of the elevators was down for renovation, and on Monday as well Wednesday there was a delay in 1 of the 2 functioning elevators. The hotel was kind to hang signs up expressing of delays could happen, so all is well!
Hotel is located in a great area of the city.
It is a little outdated and the elevators were slow do to upgrading them.
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