Homewood Suites by Hilton Chicago Downtown South Loop
59 E. 11th Street
Chicago, IL 60605, US
Chicago, IL 60605, US
Pet guests are welcome at Homewood Suites by Hilton Chicago Downtown South Loop. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
Reserve a room
About This Property
Located conveniently in Chicago, Homewood Suites By Hilton Chicago Downtown South Loop has air-conditioned rooms, a fitness center, free WiFi and a shared lounge. Among the various facilities are a terrace, a bar, as well as barbecue facilities. The hotel provides an indoor pool, hot tub and a 24-hour front desk. All rooms at the hotel come with a seating area, a TV and a safety deposit box. The rooms will provide guests with a fridge. Homewood Suites By Hilton Chicago Downtown South Loop offers a buffet or American breakfast. Popular points of interest near the accommodation include Grant Park, DePaul University and Field Museum of Natural History. Midway International Airport is 10 miles from the property.
Room Types
1q Mob/Hr Acc W/Tub Stu (refundable)
1 King Studio Suite Non-Smoking (refundable)
1 King Mobility Hearing Accessible Tub Studio (refundable)
1 Corner King Hearing Accessible Suite Non-Smoking (refundable)
1 King Studio Corner Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant (special Diets Available)
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Telephone
- Valet Parking (charges May Apply)
- Wheelchair Accessible
- Xerox/fax In Business Center
Recent Reviews
Positives:
Beautifully positioned. Loved the studio room : the size, the kitchen, the view
Negatives:
A tiny gripe: the bed was made with odd linen: the sheet didn’t fit properly and the duvet seemed more like a mattress protector. Still all worked fine. The breakfast was a bunfight (I only went once in the end)
Review
Absolutely brilliant; loved it. And...
Review
Exceptional
Review
Exceptional
Positives:
My wife and I stayed in room 1615, and unfortunately, our experience was seriously disrupted due to gross negligence by your security staff.
Around 2:00–2:30 AM one night, a loud and aggressive group checked into a nearby room and blasted music at extreme volume. I called the front desk, and while a security guard eventually responded, he made the situation worse by telling the group exactly which room had complained.
After that, we were harassed non-stop until 4:00 AM — people banged violently on our door with hands and feet every 15 minutes, attempting to intimidate or provoke us. We feared for our safety.
Security was completely ineffective — they walked around doing nothing, failed to control the situation, and offered no protection. Their conduct was unacceptable and unprofessional.
Additionally, it was concerning that the guard and the aggressors appeared to be of the same Middle Eastern background, raising questions about bias or lack of impartiality.
Review
Poor
Positives:
The breakfast area is small for the number of guests, it gets very crowded, and it is often difficult to find a table. There is also a lack of healthier breakfast options such as fruit and cheese.
Negatives:
My stay at the Homewood Suites by Hilton - Chicago Downtown South Loop, from March 23 to 31, 2025, was marked by a highly frustrating experience that seriously impacted my travel plans.
I booked the stay through Booking.com, with a total amount clearly stated as USD 1,406.63 (USD 1,198.15 + USD 208.48 in taxes). However, upon arrival at the hotel, I was unexpectedly charged USD 2,171.92 (USD 1,850.00 + USD 321.92 in taxes), which is USD 765.29 more than the confirmed reservation amount. This was done with no prior notice or clear explanation from the hotel.
Moreover, the amount actually charged to my credit card was even higher: USD 2,425.43. I was told the difference of USD 253.51 was a damage deposit, yet my booking confirmation clearly states a deposit of only USD 75.00 – another failure to honor the agreed terms.
This unexpected overcharge significantly impacted my budget and forced me to cancel several planned activities during my trip. I contacted Booking.com immediately on the day of check-in, but as of now, I have not received a satisfactory response or resolution.
I expected much more transparency and professionalism from a Hilton-branded hotel. Unfortunately, this situation negatively affected my entire stay in Chicago.
Review
Overcharged $750+ beyond confirmed rate,...
Positives:
The room was beautiful and just big enough. The bed was somewhat comfortable, certainly nothing luxury. The heater in our room was extremely loud and jolted when it kicked on and off, to the point that it woke me up each night. The shower also dripped often which I normally wouldn't even notice but because they've installed metal bars over the shower drains, it clings every time it drips. The 8th floor was supposed to have outdoor common areas to go outside and enjoy the weather and get fresh air, but the doors were locked constantly. I asked the front desk about it the first night of our stay and they said they were supposed to be open each day and it must have been a mistake that they were left locked. I heard him talking with housekeeping about it but nothing was done and there was no access to the outside common areas, which was super disappointing as this was a draw to this hotel vs others. The hot tub was also filthy. No one was skimming or cleaning it throughout the day and literal dirt and scum was stuck on the sides by Sunday morning. The water was so murky and dirty in both the hot tub and the pool. All of that aside, the room was adequate and the staff was very nice, but the rest was just disappointing.
Review
Beautiful room/view; lacks in what's...
Positives:
Great variety of foods at breakfast and plenty of seating! Awesome location close to museums and good food. Beautiful views!
Review
Exceptional
Positives:
The room and the location are ok. The wifi is excellent
Negatives:
The fact that my room was not cleaned and linen replaced for the 6 days and nights I stayed there
Review
Average
Review
Superb
Review
Exceptional
Review
Pleasant
Positives:
It was fun the view was great!
Review
Superb
Positives:
The breakfast is very busy as it is two hotels sharing one space. But good food and plenty of selection. Staff was constantly refilling. Rooms were roomy. Loved being close to the museums.
Negatives:
Rooms were not serviced every other day as promised on the flyer they hand you at check in. Ours was done after three nights. I ask at the front desk before being cleaned that they refill the conditioner dispenser in the bathroom. Came back 3 hours later to find a clean room but no conditioner. Went down to the front desk and requested this again. Told they would alert housekeeping but no one ever came.
Also note the pool is shared by two hotels so it’s very busy in the evenings.
Review
Meet our needs but overpriced....
Review
Very good
Positives:
Everything
Negatives:
Combining with the other hotel in the pool areas
Review
Good
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