Homewood Suites by Hilton Chicago-Downtown
40 East Grand Avenue
Chicago, 60611, IL, US
Homewood Suites by Hilton Chicago-Downtown is pet friendly. Guests are welcome to bring 1 pet no more than 50 pounds of pet. The pet fee is $150.00 per pet, per stay.
Check in / Check out
Check in time:
Check out time:
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Blackout Curtains
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace In All Rooms
- DVD/CD Player
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Internet Access
- Free Wi-Fi
- Gift/souvenir Shop
- Grocery Delivery
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Internet Access In Public Areas
- Ironing Amenities
- Laundry Services
- Luggage Storage & Lockers
- Non-smoking Property
- Off-Site Parking
- Parking Available
- Pets Allowed
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shops On Site
- Smoking Allowed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Ticket Services
- Toiletries Provided
- TV & Movies/Shows
- Valet Parking
- Wheelchair Accessible
location great seven min walk to Garrett's popcorn, Giordano's and the miracle mile shops are literally steps away along with CVS, Whoke foods and 7-eleven, plenty of restaurants Nike about a 10 minute walk.Kitchen with full size fridge and cooktop.
The bed was not comfortable and the pillows were awful it was like sleeping on nothing.The refrigerator portion of my Refrigerator did not work but the freezer worked fine and I also brought a cooler along on the trip so I didnt make a fuss.
Location was good and room was as expected.
location, size of room, the fact that it had a pull-out couch. those are getting hard to find.
the bed was hard and i did not sleep well.
Nice big suite and great location
There is no breakfast or free parking as advertised
Everything ! No free breakfast like advertised.
I hated the experience want a refund
They checked me in charging my card before telling me the hotel rules the rude general manger who poked his chest out like heÃ‚'s tuff I want a refund
Has a stove and refrigerator. The staff from check in to check out was great
You have to pay for parking and there was hair in my tub
The room was not that clean it smelled like mile dew thank god the bed room window was able to open I didnÃƒÂ¢Ã¢Â‚Â¬Ã¢Â„Â¢t expect that at alll considering homewood is apart of the Hilton brand
The room was more spacious than I would've thought for a downtown hotel
The room decor felt outdated, the carpet was stained and they were stingy with toilet paper
Location I was totally upset with my stay at your Downtown Chicago locations from 8-7-20 till 8-10-20. Not one time while booking was I informed that there would be no pool. ( I have 5 yr.old btw and that was part of the reason for my stay.)
Cont. Unfortunately we had to purchase out own breakfast. The room definitely was not sealed as they advertise for sanitation and COVID 19! Lmbo The room was for non smoking and it smelled like a complete smoke shack. The website is inaccurate....
How clean the rooms are no irregular smell
Unfortunately no breakfast
Nice large suite, that was a treat.
The only complaint is concerning the cleaning of the room. There was no door hanger telling them when to clean, and the staff waited until mid afternoon to clean it, when we were already back in the room. There was plenty of time to do it earlier.
Staff was friendly! Location was great!
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