Hotel Chicago West Loop SureStay Collection by Best Western
1622 W Jackson Blvd
Chicago, IL 60612-3208, US
Chicago, IL 60612-3208, US
Pet guests are welcome at Hotel Chicago West Loop SureStay Collection by Best Western. Pet fee is USD $50 pet fee applies per stay. The number of pets allowed is 1. Dogs only. Pet weight limit is 25 lbs. **In common areas, pets must be on leash or in carrier.
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About This Property
Hotel Chicago West Loop, SureStay Collection by Best Western is located in the middle of the UIC Medical District, only 1969 feet from the United Center. Complimentary WiFi and beds with memory foam mattresses are featured at the Hotel Chicago West Loop. A flat-screen cable TV, coffee machine, microwave and work area are featured in every guestroom at the Hotel Chicago West Loop. Some spacious deluxe rooms include extra closet space and a seating area. Guest convenience is top-of-mind at this property that features a 24-hour front desk, private parking on-site and a 24-hour fitness center. Willis Tower is 1.6 mi from Hotel Chicago Medical District, while Chicago Board of Trade Building is 1.9 mi from the property. The nearest airport is Midway International Airport, 7.5 mi from the Hotel Chicago West Loop.
Room Types
1 Double Bed, Non-Smoking, Small Room, Microwave And Mini-Refrigerator (refundable)

1 Double Bed, Non-Smoking, Microwave and Refrigerator (refundable)

1 Queen Bed, Non-Smoking, Microwave And Refrigerator (refundable)

1 King Bed, Non-Smoking, Microwave And Refrigerator (refundable)

Accessible - 1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoki (refundable)

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Accessible Parking
- Accessible Rooms Through Interior Corridor Available
- Air Conditioning
- Air Conditioning In Public Area
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Invoices
- Kitchenware
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Refrigerator
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
- Xerox/fax In Business Center
Recent Reviews
Review
Very good
Positives:
Location
Negatives:
Bed
Review
Good
Positives:
There were no breakfast
Negatives:
The rooms were extremely small. There were only full size beds available when I ordered a double room. Then they said they don't have double rooms at all at the hotel. Which is not updated in the info.
Review
Horrible, I will never come...
Positives:
Not what expected.
Negatives:
Very dirty, had weird smell and the room was pretty dirty. Room floors were sticky and the bed/wall had holes and wood surrounding it. While it was affordable, we understood why after getting to the room. We will be splurging next time and doing more research
Review
Not worth the money
Positives:
Ice
Negatives:
The Staff Lied And Said They Didn’t Have Another Room For Me. My Room Didn’t Have Heat, Room Was So Cold Staff Said There Was Nothing They Can Do About It. No Remotes Had To Go To The Desk To Get One. Key Cards Were Janky Sometimes Didn’t Work.
Review
Good
Positives:
Walking distance to United Center for our concert. Very nice area.
Negatives:
Parking was a little tight
Review
Great stay, will definitely return...
Negatives:
Housekeeping walked into my room while I was sleeping—well before the check out time. This is a HUGE security issue.
Review
Bad
Positives:
BAD
Negatives:
BAD
Review
Very poor
Review
Exceptional
Positives:
Location is great if you’re going to the United center .
Negatives:
The bedding did not appear clean, floors were dirty , very small room,
Review
This would have been fine...
Positives:
The front desk people were super nice and accommodating. The whole staff really was nice and helpful. Originally I was in a room directly next to construction and I asked if I could move, and I was moved to a really nice room.
Negatives:
There was heavy construction going on directly next to some of the rooms. Also the location is kind of in the middle of nowhere. I had to go to a bp gas station for “groceries”. But if you walk about 10 minutes east it becomes more populated.
Review
Nice and accommodating staff
Negatives:
I am extremely disappointed with the service at this hotel. My mother stayed here for one night, and upon check-in, they asked for a $50 cash deposit. The next day, she inquired about when the money would be refunded to her card, and they assured her it would be done. However, after some time, no money was refunded. We called the hotel, and they told us that no deposit had been given at all. This kind of treatment is completely unacceptable. I strongly do not recommend this hotel, as their policies are unclear and the way they handle customers is highly unprofessional.
Review
Poor
Positives:
The lady that checked us in awesome.
Negatives:
Wifi and T.V. did not work.Room very small.
Review
Passable
Review
Exceptional
Review
Very good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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