Hyatt Place Chicago/Downtown - The Loop

28 North Franklin Street
Chicago, IL 60606, US
8 Rating | 3.5-Star Hotel |
Pet guests are welcome at Hyatt Place Chicago/Downtown - The Loop. Pet fee USD 100 per accommodation, per stay. Dogs only.

Book Now from $115/night

About This Property

Located in the heart of the city, Hyatt Place Chicago/Downtown – The Loop is conveniently located near several of the city’s social and cultural landmarks. This hotel offers a restaurant and fitness center. Free WiFi access is available. Each room at the hotel provides a flat-screen cable TV, a sofa and a refrigerator. Private bathrooms come complete with a shower, hairdryer and free toiletries. Extras include a desk and iron. A 24-hour front desk welcomes guests to Chicago/Downtown’s Hyatt Place in the Loop, which features a shared lounge and TV area. Other amenities offered at the hotel include a business center, bicycle rental and baggage storage. The hotel is less than a mile from Millennium Park and 1312 feet from Willis Tower. O’Hare International Airport is 16 miles away.

Room Types

King Bed (refundable)

King Bed
  • King Bed - Free WIFI, Free Breakfast, and Fridge.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 100 per accommodation, per stay.

Room Details

View Queen (refundable)

View Queen
  • View Queen - Free WIFI, Free Breakfast, and Fridge.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 100 per accommodation, per stay.

Room Details

2 Queens (refundable)

2 Queens
  • 2 Queens - Free WIFI, Free Breakfast, and Fridge.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 100 per accommodation, per stay.

Room Details

Specialty King (refundable)

Specialty King
  • Specialty King - Free WIFI, Free Breakfast, and Fridge.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 100 per accommodation, per stay.

Room Details

Corner View King Sofabed (refundable)

Corner View King Sofabed
  • Corner View King Sofabed - Free WIFI and Free Breakfast.
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 100 per accommodation, per stay.

Room Details

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • Air Conditioning
  • All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
  • Allergy-free Room
  • Bar
  • Bicycle Rental (additional Charge)
  • Bike Tours
  • Board Games/puzzles
  • Breakfast Takeaway Containers
  • Business Centre
  • CCTV In Common Areas
  • CCTV Outside Property
  • Car Hire
  • Cashless Payment Available
  • Concierge Service
  • Contactless Check-in/check-out
  • Cooking Class
  • Cycling
  • Daily Housekeeping
  • Delivered Food Is Securely Covered
  • Designated Smoking Area
  • Dry Cleaning
  • Express Check-In/Check-Out
  • Face Masks For Guests Available
  • Facilities For Disabled Guests
  • Family Rooms
  • Fax/photocopying
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Centre
  • Free Breakfast
  • Free WiFi
  • Grocery Deliveries
  • Guest Accommodation Is Disinfected Between Stays
  • Guest Accommodation Sealed After Cleaning
  • Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Happy Hour
  • Heating
  • Indoor Pool
  • Indoor Pool (all Year)
  • Internet Services
  • Invoice Provided
  • Ironing Service
  • Kid Meals
  • Kid-friendly Buffet
  • Laundry
  • Lift
  • Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
  • Live Music/performance
  • Live Sport Events (broadcast)
  • Luggage Storage
  • Meeting/Banquet Facilities
  • Minimarket On Site
  • Mobile App For Room Service
  • Movie Nights
  • Non-smoking Rooms
  • Non-smoking Throughout
  • Parking
  • Parking On Site
  • Physical Distancing In Dining Areas
  • Physical Distancing Rules Followed
  • Pool/beach Towels
  • Private Check-in/check-out
  • Private Parking
  • Process In Place To Check Health Of Guests
  • Property Is Cleaned By Professional Cleaning Companies
  • Pub Crawls
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
  • Security Alarm
  • Shared Kitchen
  • Shared Lounge/TV Area
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Snack Bar
  • Soundproof Rooms
  • Special Diet Menus (on Request)
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Stand-up Comedy
  • Swimming Pool
  • Themed Dinner Nights
  • Tour Desk
  • Tour Or Class About Local Culture
  • Trouser Press
  • Use Of Cleaning Chemicals That Are Effective Against Coronavirus
  • Valet Parking
  • Vending Machine (Drinks)
  • Vending Machine (snacks)
  • Walking Tours
  • WiFi
  • WiFi Available In All Areas

Recent Reviews

Kevin Business Traveler September 9, 2021
Positives: The view,
Negatives: Was perfect
Verified Hotel Guest Family with Young Children July 9, 2021
Positives: Staff and location only
Negatives: They not respect reservation. We pay for view and just give us a dirty room, low level, with not view, no blankets for sofa cama
Verified Hotel Guest June 15, 2021
Positives: The staff was great.
Verified Hotel Guest Family with Young Children June 8, 2021
Positives: Definitely not worth the price paid. The rating showed 4 stars however an online search later showed 3.
Negatives: The hotel was not the cleanest. My bathroom door was broken and the comforter was dirty. I had to change to a different room.
Angela May 13, 2021
Positives: The window opened a little so you could look down and kind of stick your head out which was cool.
Negatives: The fridge didn't work for the 1st day & a half & the front desk wasn't helpful. when they finally were, they agreed to let us switch rooms but when we went back later to switch the staff working had no idea what we were talking about.
Kerri Family with Teens April 21, 2021
Positives: Friendly front desk staff, clean and large room! The breakfast was great.. several grab and go options including avocado toast! The price was great for the area!
Negatives: It was a little further away from the river than I thought, but within walking distance. There was a $30 charge for early check in, which wasn't awful, but I've never had to pay an early check in fee before.
Debbie March 21, 2021
Positives: View room size bathroom 2 sinks separate from shower and toilet the front desk host was amazing helped above and beyond definitely will stay again.
Verified Hotel Guest Solo Traveler January 20, 2021
Positives: The room and location
Negatives: The staff was verrrryyyyu rude
Gevonte Traveling as Couple November 12, 2020
Positives: Staff was nice
Sonia Traveling as Couple November 9, 2020
Positives: It’s amazing! It’s like in the center of everything downtown.
Negatives: No.
Verified Hotel Guest Traveling as Couple September 30, 2020
Positives: The room had an amazing view. The staff were friendly, patient, and accommodating.
Negatives: I liked everything.
Joseph Family with Young Children June 3, 2020
Positives: Location
Negatives: No parking on premises. Staff, or better yet the Hotel should notify customer of any civil disturbances Such as looting occurring literally in front of the hotel which would have been helpful prior to arrival. I would have taken my family elsewhere.
George May 5, 2020
Positives: Price location
Negatives: Very high cost for Soda
Jordan Traveling as Couple April 23, 2020
Positives: The room was fantastic & the staff were very nice & inviting.
Negatives: The breakfast and bar area were closed due to the virus (which is understandable) but it would’ve been nice to have some type of complimentary food during our stay.
Verified Hotel Guest Family with Young Children April 20, 2020
Positives: Nothing.
Negatives: The room was filthy; the linens were dirty and there were hand prints on the doors/glass. Overpriced for the tiny room that overlooked an abandoned building/brick wall!
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. is not responsible for any inaccuracies in the photos.


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