Swissotel Chicago

323 East Wacker Drive
Chicago, IL 60601, US
7.5 Rating | 4.5-Star Hotel |
Pet guests are welcome at pet friendly Swissotel Chicago. Each room can have no more than 1 pet which can be up to 25 pounds. The pet fee is $250.00 per stay. Only Dogs Are Allowed.
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Book Now from $148/night

About This Property

Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Room Types

Classic 1 King Accessible (refundable)

Classic 1 King Accessible
  • Classic 1 King Accessible
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$147.66
nightly

Room Details

Classic Double (refundable)

Classic Double
  • Classic Double
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$168.34
nightly

Room Details

Classic 2 Double Accessible (refundable)

Classic 2 Double Accessible
  • Classic 2 Double Accessible
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$168.34
nightly

Room Details

Classic 2 Double Wheelchair (refundable)

Classic 2 Double Wheelchair
  • Classic 2 Double Wheelchair
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$168.34
nightly

Room Details

Classic Riverview 2 Double (refundable)

Classic Riverview 2 Double
  • Classic Riverview 2 Double
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$190.61
nightly

Room Details

Lakeview 1 King Accessible (refundable)

Lakeview 1 King Accessible
  • Lakeview 1 King Accessible
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$191.66
nightly

Room Details

Pinnacle 1 King (refundable)

Pinnacle 1 King
  • Pinnacle 1 King
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$211.28
nightly

Room Details

Classic Lakeview Double (refundable)

Classic Lakeview Double
  • Classic Lakeview Double
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$211.81
nightly

Room Details

Lakeview 2 Double Accessible (refundable)

Lakeview 2 Double Accessible
  • Lakeview 2 Double Accessible
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$211.81
nightly

Room Details

Pinnacle Riverview 1 King (refundable)

Pinnacle Riverview 1 King
  • Pinnacle Riverview 1 King
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$227.19
nightly

Room Details

Pinnacle 2 Double (refundable)

Pinnacle 2 Double
  • Pinnacle 2 Double
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$231.96
nightly

Room Details

Pinnacle Riverview 2 Double (refundable)

Pinnacle Riverview 2 Double
  • Pinnacle Riverview 2 Double
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$231.96
nightly

Room Details

Pinnacle Lakeview 2 Double (refundable)

Pinnacle Lakeview 2 Double
  • Pinnacle Lakeview 2 Double
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$243.09
nightly

Room Details

Pinnacle Lakeview 1 King (refundable)

Pinnacle Lakeview 1 King
  • Pinnacle Lakeview 1 King
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$251.05
nightly

Room Details

Premier Corner King (refundable)

Premier Corner King
  • Premier Corner King
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$266.95
nightly

Room Details

Premier Corner King View (refundable)

Premier Corner King View
  • Premier Corner King View
  • Sleeps up to 2
  • Free cancellation
  • Pet fee USD 50 per pet, per night
$298.76
nightly

Room Details

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM Or Cash Withdraw On Site
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • Bathrobes
  • Bathtub
  • Bicycle Rental
  • Blackout Curtains
  • Body Thermometer Available
  • Chinese [Mandarin]
  • Coffee Shop
  • Coffee/tea Maker
  • Concierge Services
  • Contactless Check-in/out
  • Convenience Store
  • Daily Disinfection
  • Daily Housekeeping
  • Desk/workspace In All Rooms
  • Doorman
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fireplace
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • French
  • German
  • Gift/souvenir Shop
  • Grocery Delivery
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Internet Access
  • Internet Access In Public Areas
  • Ironing Amenities
  • Laundry Services
  • Luggage Storage & Lockers
  • Massage Services
  • Non-smoking Property
  • Off-Site Parking
  • Parking Available
  • Pets Allowed
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Shops On Site
  • Sofa
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Telephone
  • Ticket Services
  • Toiletries Provided
  • Tour Services
  • Valet Parking
  • Wheelchair Accessible

Recent Reviews

Verified Hotel Guest Family with Teens September 28, 2021
Positives: Friendly service, very clean, ideal location for safety and proximity to museums, parks, the river, lake, and Navy Pier.
Negatives: No
Verified Hotel Guest Solo Traveler September 26, 2021
Positives: Location
Negatives: The bar considerably under pours drinks and it's selection is not curated very well. They did not have one single bathroom available and did not even attempt to accommodate me even though I was obviously in a rush to find a facility.
Kristina Solo Traveler August 31, 2021
Positives: The window view.
Negatives: Internet should have been free. There should be a microwave in the room. The phone rings off the hook when dialing the front desk - they are overworked. Lines too long at front desk - not enough customer service for expense. Overpriced and overrated.
Robert Family with Teens August 4, 2021
Positives: Dirty room. For the money I paid I was ripped off
Negatives: Dirty room
Peter Group Traveler July 31, 2021
Positives: The view from the suite was absolutely amazing
Negatives: Everything was great!
Antoinette Traveling as Couple July 27, 2021
Positives: Nothing
Negatives: Check in was awful waited in a long line only to be told I canÂ't use a credit card only a debit for incidentals which I knew was wrong but I just wanted to check in I got to the 20th floor only to see it was dirty so I had to go back down & get a new r
Victoria Traveling as Couple July 3, 2021
Positives: The location was the very best!
Negatives: Would have liked coffee to be available in the lobby until 10 instead of 9.
Verified Hotel Guest July 2, 2021
Positives: Location only
Negatives: I mcould smell smoking and marihuana . I am not happy with the stay. Thanks hotel employee
Verified Hotel Guest Traveling as Couple June 23, 2021
Positives: This hotel provided perfect peaceful stay that was needed. I can say nothing against my experience.
Verified Hotel Guest June 18, 2021
Positives: Great location next to the river walk and easy walking distance to several tourist attractions.
Negatives: It was difficult to find the hotel using Google Maps with the upper and lower street levels in and around the hotel. Finally found the hotel on the third try of making wrong turns on the lower street level. Parking garage also not clearly marked.
Silvia Group Traveler June 14, 2021
Positives: The view was amazing and the cleanliness was great perfect location.
Negatives: Hotel didnÂ't have a swimming pool website said it had free parking but ended up paying $60.00 per day .
Patrick Family with Teens June 8, 2021
Positives: Decor, location, pleasant staff, upscale hotels don't often have refrigerators in the room, a/c worked great and it was hot, fast elevators
Negatives: The self-parking app is cumbersome and the underground garage is a little dodgy. Also, navigating the multi-level Wacker Drive is tricky without some foresight--just take Michigan Avenue to Wacker rather than using Google Maps or GPS.
Verified Hotel Guest Family with Young Children May 14, 2021
Positives: ItÂ's location near the river, and friendly staff
Negatives: GPS to hotel (WiFi problem). Parking (miss the valet service Â'Â'). I know weÂ're in a pandemic; and for my first time there it was great
Verified Hotel Guest May 12, 2021
Positives: Thru Covid this hotel went from 5 star hotel to 3 star
Loretta Group Traveler May 12, 2021
Positives: front staff was excellent people. handled several problems with class and gentle.
Negatives: cleaning was lacking in front area and around elevator area ..poor apperance for a hotel that speaks of being above others
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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