The Westin Michigan Avenue Chicago
909 North Michigan Avenue
Chicago, IL 60611, US
Chicago, IL 60611, US
The Westin Michigan Avenue Chicago welcomes pets at their pet-friendly accommodation. The number of pets allowed is 1. Pet weight limit is 50 lbs. **In common areas, pets must be on leash or in carrier.
Book Now from $147/night
About This Property
Located in the center of the luxury shops, world-famous restaurants and vibrant nightlight of the Magnificent Mile, this luxurious downtown Chicago hotel is located directly across from the John Hancock Center and offers first-class amenities, including a renowned boutique spa and a fine dining restaurant. Every room at The Westin Michigan Avenue Chicago provides a 55-inch flat-screen LCD TV and a large work desk with ergonomic chair. Luxury linen and bedding is also included. Featuring award-winning prime steaks and fresh seafood, The Grill on the Alley offers fine dining, on-site, for breakfast, lunch and dinner. Café A La Carte serves freshly brewed Starbucks coffee and fresh baked breads throughout the day. 24-hour room service is offered for guest convenience. Iconic Lake Michigan and Oak Street Beach are also only moments away from the hotel. The Art Institute of Chicago and Navy Pier are both a 10-minute drive away. The Chicago Red Line subway station is 2133 feet away.
Room Types
Traditional, Guest room, 1 King (non-refundable)
Traditional, Guest room, 2 Double (non-refundable)
Spacious Deluxe, Guest room, 1 King (non-refundable)
Spacious Deluxe, Guest room, 2 Double (non-refundable)
City View, Guest room, 2 Double, Michigan Avenue view (non-refundable)
Corner Room, Guest room, 2 Double, Corner room (non-refundable)
Guest room, 1 King, Partial lake view (non-refundable)
Guest room, 2 Double, Partial lake view (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To Spa
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- Babysitting/Child Services
- Bar
- Bowling
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Doorman
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Face Masks
- French
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Internet Access (charges May Apply)
- Ironing Amenities
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Electrical Outlets Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Mini Golf
- Mobile App For Room Service
- Mobility Accessibility Available
- Non-slip Grab Bar Available
- Non-smoking Property
- Off-Site Parking
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room And Suites Access Through Exterior Corridor
- Room Service
- Safety Deposit Box
- Self-closing Doors Available
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa Services
- Spa/sauna
- Spanish
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- Taxi Service
- Ticket Services
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Positives:
The $29 hotel fee credit for food
Negatives:
Waiting to check in and not enough front desk staff. They didn't seem to care, joking with people. Irritating
Positives:
Nice room and view
Negatives:
The resort fee is a scam. If you arrive an hour early before check in time they charge you $25. All around this hotel is a scam. Wont be staying here again.
Review
This guest did not leave comments about this hotel.
Positives:
Location on miracle mile. We could walk to our destabation- American Girl Doll store in 3 minutes or less. Staff was awesome and very accommodating, even brought us a mirco wave to room without us requesting from simple conversation with clerk at front in
Negatives:
No issues with hotel at all
Review
Exceptional
Review
Very good
Positives:
Location is great!!
Negatives:
Maybe rooms are a bit old
Review
Very good
Positives:
Centrally located, nice food amenities and good room. Having $25 food credit was very convenient. It was a madhouse with st Patrick’s day but the service workers did a wonderful job keeping it clean and being courteous and helpful
Negatives:
Expensive parking, pillows were slightly uncomfortable but it wasn’t horrible
Review
Great hotel in great area
Positives:
I don't believe I've ever had someone make me feel as special as a Marriott bonvoy member in any other property. It was a beautiful hotel room with lovely touches like a calming lavender linen spray, nice toiletries, coffee/ tea station hidden.
Negatives:
The wine selection in the hotel wasn't as premium as we'd like and they were out of a lot of bottles. Restaurant could be more accessible all day and night
Review
This guest did not leave comments about this hotel.
Positives:
The Cleanliness & space
Positives:
Cleanliness
Positives:
Nice location, clean rooms and very nice lobby.
Negatives:
Could hear sirens all night made it hard to sleep. Not to mention the $79 parking fee.
Positives:
The view and location
Negatives:
The bathroom light wasn’t working properly
Review
Great time
Positives:
The location was great. Room service was available until 11:00pm.
Negatives:
The staff was not helpful. Our original reservation could not be located but my confirmation stated that it was a prepaid booking. The front desk staff offered zero solutions. I ended up securing a new booking and ended up paying for 2 rooms on 2 separate bookings. I was told they couldn’t locate the first reservation and there was nothing they could do.
Our room was incredibly hot the entire stay. We adjusted the thermostat but the temperature never dropped. Maintenance was notified, I guess they came to the room while we were out and they couldn’t solve the problem so they left a box fan which meant we still had a hot room but now we had a hot room and a loud box fan to move the hot air around. I sweat through my pajamas both nights.
Our room had 2 towels when we arrived. We asked for more towels since we had 2 guests staying in the room, housekeeping first asked if we paid for housekeeping before they brought the requested towels. When the towels were brought to the room, housekeeping removed the 2 towels that were there and replaced with 2 new towels. We still ended up with only 2 towels.
Housekeeping never showed up to clean our room — and yes, we did pay for housekeeping. I made the bed on my own.
I noticed a pile of trash that remained in the corner of the elevator for a full 12 hours — during the day shift. Having the experience we had with housekeeping and the rest of the staff, this shouldn’t have surprised me.
Review
I stayed at the Congress...
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