Sonesta ES Suites Chicago - Lombard
2001 South Highland Avenue
Lombard, IL 60148, US
Lombard, IL 60148, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Located just 2.2 mi miles from the Highland business district, the hotel offers easy freeway access to I-88 with downtown Chicago only 20 mi away. A prepackaged breakfast is provided. Breakfast items include a muffin or Danish, granola bar, whole piece of fruit and a bottle of water. A coffee station is also available in the morning. Each suite features free WiFi and a fully equipped kitchen. This hotel features a 24-hour fitness center, sports court, seasonal BBQ grill, on-site laundry facilities, free parking and a 24-hour business center. Sonesta ES Suites Chicago - Lombard is a 20-minute drive from the Brookfield Zoo and Oakbrook Center Mall is a 10-minute drive away.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Bar
- CCTV Security In Common Areas
- Cashless Payment Available
- Children's Playground
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- English
- Exterior Corridor
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Parking
- Free Wi-Fi
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Taxi Service
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
There is nothing to like.
Negatives:
Do not stay here. It is no longer a hotel. They are converting to apartments. The rooms and grounds are in bad condition. The lobby is locked you have to call a number, no services, no security, smelled like weed. I was concerned for my safety.
Positives:
No comment
Negatives:
The office being closed on a holiday is insane
Negatives:
The name of the hotel has changed as soon as I checked in the room door has been kicked in no one was in the office the office was closed even when I checked out the door had a gap in it which it had cold air coming thur from the inside you can see da
Review
This guest did not leave comments about this hotel.
Positives:
Leaving. We left a day early because of all the issues. They should fire that manager.
Negatives:
The manager was very rude. She had an attitude and not very people friendly. We had a kid standing outside our room at 1am smoking weed and playing music on his phone. We left the next morning for breakfast and found a crack pipe. This was the worst.
Positives:
Good location, close to restaurants and shops. The room was very nice and met my needs for this trip. I was expecting breakfast, but was told on arrival that the hotel was transitioning to a long stay apartment. Adjustments were made to my fee in light of this.
Negatives:
For about a week or 2 during my stay noticed the WiFi got trippy.
Review
It was a lovely time in Lombard
Positives:
Close to my work training classes
Negatives:
Dirty and dusty room
Review
Never again will I stay there
Review
Very good
Positives:
Nice rooms nice environment
Negatives:
No one gave me a WiFi code lady was rude & disrespectful & stereotypical had to send a female just to get a room
Review
Bad
Review
Good
Review
Very good
Positives:
It was spacious and quiet.
Negatives:
Needs to be renovated. Furniture and bathroom were outdated
Review
Nice place to stay
Negatives:
People hanging out playing loud music. There was no parking.
Positives:
Nice location
Negatives:
They need to do better cleaning especially with dusting. Its pretty bad when you see dust on the fan and vents
Review
Other than its decent and comfort bed
Positives:
The only thing I liked is the fact I stayed at that location years ago, when it was under different ownership; and, it was closer to where I like to shop!
Negatives:
There are several reasons: 1) The room was not FULLY cleaned; 2) The water was quite COLD to take a Bath, or Shower; 3) There was evidence of Mold!
Review
Would NEVER go Back!!!
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