Harrahs Metropolis Casino

Cancellation Policy

Good news! Before Friday, May 3rd, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Friday, May 3rd, 2024 at midnight and Sunday, May 5th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Sunday, May 5th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after May 5, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 2 days prior to the arrival date will incur the first night's charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for <b>the mandatory fee listed above as well as</b> any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate.

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $96 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$841.68 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that your credit card will be charged immediately by the hotel for the required deposit amount. If the charge is unsuccessful the reservation will be canceled by the hotel.