TownePlace Suites by Marriott St Louis O Fallon

Negatives: The room we had must be above a motor or engine or elevator. The bed and floor had buzz and vibration all night long. We didn't seem to notice it when we first checked in, but late at night, when it was too late to complain or move , or even leave the hotel, the whole place was vibrating. It's hard to fall asleep or stay asleep. Felt like I was in a Motel 6 truck stop instead of a Marriott. Maybe the front desk knew because she made us waitfor 15 minutes while she checked something in the room, then double-checked the room, before letting us go to our room, that he had said was ready.

Negatives: I had no complaints.

Negatives: Nothing

Negatives: the pillows :( I wish there were options and that they wouldn’t flatten down

Negatives: The bed wasn't clean. It was dirty sheets on the let out bed from the previous guest. There were crumbs all over the bed. And the bed wasn't made up.

Negatives: On our check out day, there appeared to be a child, perhaps one of the staff members, mopping the floors right in front of and adjacent to the reception desk, which was not very safe and quite inappropriate, in my opinion. There were 'wet floor' signs posted; however, it was quite difficult to get to the desk because there was so much water on the floor. Another thing that I did not like was the amount of trash in the trash cans just outside of the entrance, which was blowing around the front due to the high winds and made for a negative impression of the hotel's cleanliness. One last point, I did not like the fact that it appeared that no high dusting had been done for quite some time as there was a tremendous buildup of dust in the vent over the shower, as well as dust and cobwebs on the lamp over the table. There was also a dirty coffee cup placed with the others in the kitchen shelf.