Embassy Suites Chicago - O'Hare Rosemont

5500 North River Road
Rosemont, 60018, IL, US
8.1 Rating | 3.5-Star Hotel |
Embassy Suites Chicago - O'Hare Rosemont welcomes four-legged guests at their pet friendly accommodation. Up to 2 30 pound or less pets are allowed in each room. The pet fee is $100 per night.

About This Property

Located across the street from the Donald E. Stephens Convention Center and minutes from O’Hare International Airport, this all-suites hotel is located in Rosemont and offers free 24-hour airport shuttle services, complimentary made-to-order breakfast and an evening reception with complimentary beverages. Every suite at Embassy Suites Chicago – O’Hare Rosemont provides a separate living room area with a sofa bed and a 32-inch flat-screen TV with premium cable channels. A microwave, small refrigerator and wet bar are also included. Basil’s Kitchen offers Mediterranean specialties for lunch and dinner. Bar snacks, appetizers, sandwiches and more can be enjoyed while catching a game on flat-screen TVs at Basil’s Tavern. Guests can swim in the indoor heated pool or work out at the on-site fitness center. Business travelers can utilize fax, copy and printing services at the 24-hour business center. The hotel also offers 14,000 square feet of flexible meeting and event space. The Rosemont Blue Line CTA station is 2 blocks away from the hotel, offering easy access to the famed attractions and entertainment in downtown Chicago. Fashion Outlets of Chicago and Rivers Casino are both a 5-minute drive away.

Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • ATM or cash withdraw on site
  • Accessible rooms through interior corridor available
  • Air Conditioning
  • Airport Shuttle
  • Audible alarm
  • Bar
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Concierge services
  • Contactless check-in/out
  • Convenience Store
  • Daily Housekeeping
  • Daily Newspaper
  • Daily disinfection
  • Desk/workspace in all rooms
  • Doorman
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities for disabled guests available
  • Family Rooms
  • First aid kit available
  • Fitness center
  • Food delivery
  • Free Breakfast
  • Free Wi-Fi
  • Hair dryer
  • Hand sanitizer in guest accommodation and key areas
  • Heating
  • Hot tub/Whirlpool
  • Hygiene certification
  • Internet access in public areas
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Microwave
  • Non-smoking property
  • Parking Available
  • Pets Allowed
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Refrigerator
  • Restaurant
  • Room Service
  • Room towels provided
  • Safety Deposit Box
  • Separate Living Room
  • Separate shower/bathtub
  • Sofa
  • Soundproof rooms available
  • Spanish
  • Staff follow all safety protocols as directed by local authorities
  • Staff trained in safety protocol
  • Sterilizing equipment
  • TV & Movies/Shows
  • Toiletries provided
  • Valet Parking
  • Wake up call
  • Wheelchair accessible
  • alarm clock
  • balcony/terrace
  • bathrobes
  • blackout curtains
  • gift/souvenir shop
  • indoor pool
  • kitchenware
  • outdoor pool
  • seating area
  • shuttle service
  • taxi service
  • telephone
  • vending machine

Recent Reviews

Michael Traveling as Couple November 1, 2021
Positives: Spacious rooms, helpful front desk staff, good breakfast.
Negatives: Airport shuttle was not consistent. Originally placed in a room with loud music from the lobby.
Mark Family with Teens October 18, 2021
Positives: Very efficient check in process. Excellent complimentary breakfast!
Negatives: The hoetl appeared in exellent condition until we got to our room. The room seemed dated and bathroom fixtures and tub were old and very "used" appearance.
James Traveling as Couple October 8, 2021
Positives: The staff was GREAT!
Negatives: NO
Verified Hotel Guest Traveling as Couple October 5, 2021
Positives: Very convenient to ORD with their shuttle. Very nice breakfast. All suites with nice rooms. Comfy bed!
Julie Solo Traveler August 20, 2021
Positives: Location
Negatives: Had to wait for over an hour for hotel shuttle. They said they pick up every half an hour. They did not had to call several times and they kept saying hotel shuttle is on their way.
Dian Business Traveler August 16, 2021
Positives: Lots of room. Nice desk. Mirrors, especially the make-up mirror in the bathroom. Comfortable sitting chair.staff were helpful. Omelets at breakfast weÂ're great!!!
Negatives: No
Harold Business Traveler August 16, 2021
Positives: location and price
Negatives: had to ask for two repairs which were done promptly.
Verified Hotel Guest Business Traveler July 18, 2021
Negatives: The bed in my room was substandard. The mattress was old and not comfortable. My checkout experience was not good. The clerk was indifferent to me; did not thank me for my stay or ask how my stay was.
Verified Hotel Guest Group Traveler July 8, 2021
Positives: The room was very nice and clean
Negatives: The reason I book at embassy suites was for the breakfast experience. It was very underwhelming. We were handed a plate of scrambled eggs and breakfast sausage with some over cooked potatoes. Milk jug was just sitting out on the counter.
Verified Hotel Guest Solo Traveler May 18, 2021
Positives: Location
Negatives: The room had a strange smell in it.
Melissa Family with Young Children April 19, 2021
Positives: The room and staff.
Negatives: Pool/covid. Noticed alot of people not obeying 45 minutes.
Jennifer January 21, 2021
Positives: Staff was nice. Location close to food
Negatives: Pool required a schedule - which is why we picked it - but no one monitored the amount of people in the pool. Not everyone was in a mask. Even though requested - our garbage was never picked up
Verified Hotel Guest October 15, 2020
Positives: Staff is great
Negatives: The rooms are dated but still very clean
Verified Hotel Guest Business Traveler September 27, 2020
Positives: The staff was excellent. The room was clean and the location was perfect. The hotel itself was quiet, no loud noises. The decor was nice.
Negatives: The bathtub was not in the best shape. The top was peeled off and the stainless steel stopper did not fit and the shower head needs replacing and water spilled onto the floor.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.


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