Hilton Garden Inn Springfield IL
3100 South Dirksen Parkway
Springfield, IL 62703, US
Springfield, IL 62703, US
Pet guests are welcome at Hilton Garden Inn Springfield IL. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Reserve a room
About This Property
Located in Springfield, 3 miles from University Of Illinois At Springfield, Hilton Garden Inn Springfield, IL has accommodations with a fitness center, free private parking, a garden and a shared lounge. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi. Guests can enjoy American dishes at the restaurant or have a drink at the bar. At the hotel, rooms contain a desk. The rooms will provide guests with a fridge. Guests at Hilton Garden Inn Springfield, IL can enjoy an à la carte or a continental breakfast. The accommodation features amenities such as an on-site business center and indoor pool. Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day. Bos Center is 5 miles from Hilton Garden Inn Springfield, IL, while Old State Capitol is 5.3 miles from the property. Abraham Lincoln Capital Airport is 8.7 miles away.
Room Types
1 King Whirlpool Mobility Hearing Accessible Roll in Shower (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Alcoholic Beverages Available
- Bar
- CCTV Security In Common Areas
- Cashless Payment Available
- Convenience Store
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Parking
- Free Wi-Fi
- Garden
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Indoor Pool
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Pets Allowed (charges May Apply)
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- Taxi Service
- Wheelchair Accessible
- Xerox/fax In Business Center
Recent Reviews
Positives:
Friendly and helpful staff. The beds were amazing and the bathrooms felt very upscale with full sized sulfate free shampoos. The decor in the whole hotel was very nice. My husband couldn’t believe how little I paid for the room.
Review
Comfortable
Positives:
Room was good, breakfast was ok .. but getting charged 201.93 twice wasn't. Also woke up this morning to other charges I didn't make. Sure hope this is resolved soon. Last I spoke to a manager the 201.93 is supposed to be refunded. But we shall see.
Review
Passable
Review
Exceptional
Negatives:
Breakfast was not included, I had to pay an additional amount, which was a surprise because I according to what I booked breakfast was included.
Review
Good
Review
Very good
Positives:
Room was nice
Negatives:
Advertised room service but after I ordered it I had to go down to pick it up and it was seriously over priced. If we'd known that we would've went out for dinner and drinks
Review
Not impressed
Negatives:
I was late getting back for check in, my car had gotten sideswiped son had to wait on authorities. I get back and told the gentleman at the front desk I needed to run to my room to use the restroom, and charge my phone so i could pay for the extra night. . I proceeded upstairs and my room phone started ringing over and over. I picked it up to him yelling and him.commanding me to.returm downstairs and that I could use the restroom down there. Then he proceeds to tell me I have 5 minutes to get out or he would call the police. 5 minutes later he is at my door with the police. I wanted to pay my extra night now that my phone had battery. The cops don't even know why they are there. I never yelled or raised my voice. It was 130 a.m., and negative 20 with the wind chill. I had to pack all my things in my car and find another room when I had to be up by 6 a.m. this gentleman was so very rude and disrespectful. I hope no one has to experience what I did that evening, That gentleman has no business in the customer service industry.
.
Review
Terrible guest service
Review
Superb
Positives:
Everybody I dealt with was friendly, professional, and as helpful as they could be - the problem was that they were unable to be as helpful as we both wanted.
Negatives:
1. Apparently the company had just changed internet providers and it sent me (during the reservation process) to a third party company. That made it impossible for the desk clerk nor the manager to print me out a receipt!!!!! Obviously they were as frustrated as I was - maybe more so. It was obvious that the company did not provide the necessary training they should have on the new internet service.
2. I have never before stayed in a hotel or motel room (and I have traveled extensively) that did not have a single piece of paper or literature. No maps, no advertisements, no lists of near-by restaurants and bars, no list of television channels, NOTHING.
3. I won't stay at the Garden Inn again. I will probably go across the street to the Home2 in order to still take advantage of my Hilton Honors program.
Review
I won't stay at the...
Positives:
Your website said breakfast was included. But no it was an extra charge
Negatives:
The biggest thing was the carpeting in elevators and hallway needed to be cleaned or replaced
Review
It was nice staff was...
Positives:
The food was very good and that surprised us a little since it wasn’t a full-fledged restaurant.
Negatives:
The carts by the front door were a joke. They were the kind you get at an airport instead of at a hotel. Made it difficult to get our dog’s crate and our stuff up to the room.
Review
Superb
Positives:
The lobby is nice
Negatives:
I got to my room late at night. The desk attendant helped make sure I was checked in properly, but was not very helpful when I tried to use the lobby keurig to make a hot drink. Oh well. But when I got to my room, the first lamp by the bed had no bulb and when I pulled up the comforter the sheets looked like they had mascara in a couple of spots on the side. The desk was dusty amd the channel.guide on the TV would not come up. Luckily I only stayed one night. I expect more for over $100 a night in nowhere Illinois, especially if Hilton will be in the name.
Breakfast is in a very weird style. You have to go and order from the clerk and they will either let you grab it or get it for you. It was like standing at a buffet but with a bouncer....
Review
Underwhelming and overpriced.
Positives:
Clean and Staff was very helpful and friendly.
Negatives:
The entrance to the parking lot.
Review
Was very nice and clean...
Review
Exceptional
Review
Exceptional
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
Explore Springfield
#jointheroadtrip
WHY BOOK WITH US?
We Give Back! Your hotel booking directly supports pets in need through our PAWS animal welfare initiative.
We Care! Get personalized assistance finding a hotel that checks all the boxes -- from real people in the USA.
We offer a wide variety of pet-friendly lodging options to choose from, all at low rates.
$