Extended Stay America Suites - Chicago - Naperville - West
1575 Bond Street
Warrenville, 60563, IL, US
Extended Stay America Suites - Chicago - Naperville - West is pet friendly. Guests are welcome to bring 2 pets. The pet fee is $25 per pet, per day maximum $150 per stay.
About This Property
This Extended Stay America - Chicago - Naperville - West is located in Naperville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Fermi National Laboratory Headquarters, the Nalco Chemical Company Offices and the Tellabs Offices.
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Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Coffee/tea maker
- Daily Housekeeping
- Daily disinfection
- Desk/workspace in all rooms
- Facilities for disabled guests available
- Family Rooms
- First aid kit available
- Food delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair dryer
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Internet access in public areas
- Laundry services
- Non-smoking property
- On-site parking
- Pets Allowed
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room Service
- Safety Deposit Box
- Separate shower/bathtub
- Smoke alarms
- Staff follow all safety protocols as directed by local authorities
- Staff trained in safety protocol
- Sterilizing equipment
- TV & Movies/Shows
- Toiletries provided
- alarm clock
- vending machine
Room was dirty
First of all if you smoke and you even leave a scent in the room from your body or clothing on the sheets or towels or cloth seating area you will be assessed a smoking fee of 250.00 Then after charging you for that fee they will double dip your account..
..2 hours later another few will be assessed for a damaged microwave with mistereous burn hole in it... The male manager was and is rude to all clients especially the disabled... The only good thing was the location of the hotel for access to I-88Ã‚'....
I did not like the uncleanness of both rooms provided to me. It is unbelievable that all bedding are not changed during a pandemic. This has been by far my worse hotel experience.
Staff was nice enough
Floor had dirt/crumbs left. Tabletop was sticky and not cleaned very well. Room and hall smelled of cigarettes. Decent place just seemingly not up kept as well as it could be.
Employees are very nice
The room was large and the bed was comfortable. The quality matches the price. Great location.
The bathtub looked dirty and the room itself looks pretty outdated. I was in a non smoking room, but it reeked of smoke.
Staff: Staff makes your stay here enjoyable. Very courteous, and understanding. Will do whatever they can to accommodate. Room: Room has enough space to move freely. Don't have to worry about bumping into anything, or anyone.
Elevator: Only one elevator, for such a large hotel. Also there should be elevators on both ends of the hotel. Hallway is at least a city block long. And to have to walk that far to the one elevator that the hotel has, becomes tiresome.
ItÃƒÂ¢Ã¢Â‚Â¬Ã¢Â„Â¢s always clean, and the staff is nice.
THE WIFI IS NOT GOOD, VERY SLOW!
Great customer service!
When renting a room from Saturday to Saturday cleaning is done on Monday!
Price and location.
Could not check in at 1pm.
They are very friendly
It had a really strong smell. Like onion.
Great location, near the expressway and close to several points of interest and restaurants.
TV channels could be better with selections.
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