Candlewood Suites Indianapolis East
7040 East 21st Street
Indianapolis, IN 46219, US
Indianapolis, IN 46219, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Situated just off Interstate 70, this Indianapolis hotel is less than a 15 minute drive from downtown Indianapolis. Free Wi-Fi is available in every suite. A full kitchen with a fridge and a microwave is featured in all the suites at Candlewood Suites East. A 32-inch flat-screen TV with a DVD player is also provided. Tea and coffee-making facilities are included. A movie lending library is available to use at the Candlewood Suites East Indianapolis. A fitness center and free laundry facilities are also on site. A convenience store with snacks is available. Fort Harrison State Park is a 15 minute drive from this hotel. Indianapolis Motor Speedway is 13 miles away. Indianapolis International Airport is 21 miles away.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Business Centre
- Cashless Payment Available
- Contactless Check-in/check-out
- Designated Smoking Area
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Passable
Positives:
Diana was friendly and helped us sort through our problem at the time it occurred.
Negatives:
We checked into two rooms for two nights for the eclipse. The rooms smelled musty, smoky, and old, but appeared clean. Until my niece went to lay in the bed for the evening, only to discover there was URINE soaked through the sheets and into her pajama bottoms!! The sheets were rank, still wet and smelled disgustingly of urine!! Gross!!! We called downstairs and asked for another room entirely. The person at the desk was able to find a single room so my two nieces and my daughter had to stay in a separate room from me and my mom and other children. At this point we had three rooms. The person at the desk assured me that the following day we would be able to get another room and also assured me that we would be reimbursed for that room for the first night. Fine. The following day I told my story to Diana, who was extremely helpful and friendly, and the manager who was also helpful at the time assuring me that they would have a room for us when we came back in the evening and that I would be reimbursed for that first night. We checked out of the single room and the room with urine and had to crowd everything into the other room that we occupied. When we came back, we were given another room, great, and again was assured we would be reimbursed. I told the manager that I wanted the money returned to the card that I used to put the $100 incidental deposits (required for both rooms). He sort of waved me off and told me he would make sure it was taken care of. When we checked out on Monday April 8th, he told me it would be taken care of. I called the hotel on Thursday, April 11th, and was assured AGAIN that the money would be returned. Here it is April 16th, a full week after we have checked out, there's no email confirming that the money was returned, nothing pending in my bank and no return processed. Absolutely unacceptable!!! I want a refund for the ONE ROOM for the ONE NIGHT due to URINE BEING SOAKED IN THE BEDSHEETS!
Review
Urine in the bed, manager...
Positives:
The room and it's accommodations especially for the handicap. The rooms were very clean, comfortable, I loved the kitchen space and the location,only 13 minutes from downtown Indy.
Negatives:
N/A
Review
Wonderful!!!!!!!!!!
Positives:
The convenience of everything. Stores,etc. Not far from Downtown Indianapolis
Negatives:
Too many vagrants in the area.
Review
Very good
Positives:
It was CLEAN. That means the world to a traveler!
Negatives:
Nothing
Review
Perfect!
Review
Good
Positives:
Nothing.
Negatives:
Everything. Room smelled like smoke and it was a non smoking room. And there were roaches in the bathroom.
Review
Bad
Positives:
It was clean
Negatives:
It was def outdated - small room… and only 1 bed and nightstand
Review
Decent for a short stay
Review
Exceptional
Review
Very good
Positives:
Nothing
Negatives:
The bugs
Review
Bad
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
No breakfast . No phone in the room . Heat did not work at all .
Review
Very poor
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