Residence Inn by Marriott Indianapolis Downtown On The Canal

350 W New York Street
Indianapolis, IN 46202, US
8.2 Rating | 3-Star Hotel |
Pet guests are welcome at Residence Inn by Marriott Indianapolis Downtown On The Canal. Pet fee is USD $100 per stay. Pet weight limit is 60 lbs. **Greatly appreciate your cleaning up after your pet.
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Amenities

About This Property

Residence Inn Indianapolis Downtown on the Canal features free bikes, fitness center, a shared lounge and terrace in Indianapolis. This 3-star hotel offers a 24-hour front desk, a business center and free WiFi. The property is half a mile from the city center and a 18-minute walk from Lucas Oil Stadium. Some rooms will provide you with a kitchen with a fridge, a dishwasher and an oven. Buffet and American breakfast options are available daily at the hotel. Residence Inn Indianapolis Downtown on the Canal offers an indoor pool. You can play pool at the accommodation. Popular points of interest near Residence Inn Indianapolis Downtown on the Canal include Indiana State Museum, Indiana Convention Center and Hilbert Circle Theatre. Indianapolis International Airport is 8.7 miles away.

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Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • Accessibility Meeting Spaces Available
  • Accessible Bathtub Available
  • Accessible Entrance To Swimming Pool
  • Accessible Parking
  • Accessible Registration Desk Available
  • Accessible Rooms Through Interior Corridor Available
  • Accessible Rooms With 32-inch Wide Door Opening Available
  • Accessible Route To Business Center
  • Accessible Route To Fitness Center
  • Accessible Route To Guest Rooms
  • Accessible Route To The Registration Desk Available
  • Accessible Shower Available
  • Accessible Toilet
  • Accessible Vanities Available
  • Air Conditioning
  • Air Conditioning In Public Area
  • Alarm Clock
  • Allergy-free Rooms Available
  • Audible Alarm
  • BBQ Facilities
  • Balcony/terrace
  • Bar
  • Bathtub
  • CCTV Security In Common Areas
  • Car Rental Available
  • Carpeting
  • Cleaning Products Available
  • Closed-caption TV
  • Closet
  • Coffee/tea Maker
  • Convenience Store
  • Daily Disinfection
  • Daily Housekeeping
  • Deadbolt On Doors Available
  • Designated Smoking Area
  • Desk/workspace Available
  • Dining Table
  • Dishwasher
  • Electronic Room Key
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fire Extinguishers
  • Fireplace
  • First Aid Kit Available
  • Fitness Center
  • Flashing Door Knocker Available
  • Free Breakfast
  • Free Wi-Fi
  • French
  • Game Room
  • Garden
  • Grocery Delivery
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hair/Beauty Salon
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Hearing Accessible Room And/or Kit Available
  • Heating
  • Heating In Public Area
  • Hygiene Certification
  • Indoor Pool
  • Ironing Amenities
  • Italian
  • Japanese
  • Kitchen
  • Kitchenette
  • Kitchenware
  • Laundry Services
  • Lever Handles On Door Available
  • Linens
  • Lowered Deadbolt On Doors Available
  • Lowered View Port In Doors Available
  • Luggage Storage & Lockers
  • Main Entrance
  • Meeting/Banquet Facilities
  • Microwave
  • Mobility Accessibility Available
  • Non-Smoking Rooms Available
  • Non-slip Grab Bar Available
  • Non-smoking Property
  • On-site Parking
  • Outdoor Recreational Features
  • Parking Available
  • Parking Available (charges May Apply)
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Poolside Bar
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Radio
  • Refrigerator
  • Restaurant(s)
  • Room Service
  • Room Towels Provided
  • Room Windows That Open
  • Safety Chain And/or Latch On Doors Available
  • Safety Deposit Box
  • Seating Area
  • Secondary Lock On Windows Available
  • Self-closing Doors Available
  • Self-operating Lift To Hotel Swimming Pools
  • Separate Shower/bathtub
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Shops On Site
  • Sleep Comfort Items
  • Smoke Alarms
  • Socket Near The Bed
  • Sofa
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • TTY/TDD Compatibility Available
  • TV & Movies/Shows
  • Telephone
  • Toiletries Provided
  • Trash Cans
  • Vending Machine
  • View Port In Door Available
  • Visual Alarms
  • Wake Up Call
  • Wheelchair Accessible
  • Wooden/Parqueted Flooring

Recent Reviews

Adrian solo traveller February 6, 2025
Positives: Team members were very curious and understanding
Negatives: Do not offer shutter to hotel or airport
Review
Superb
Greg young couple February 1, 2025
Review
Very good
Manuel family with young children January 29, 2025
Positives: They didn't let me stay because I was 20 and you needed to be 21 or older to actually stay.
Negatives: You had to be 21 or older to stay.
Review
Bad
Thao family with young children January 20, 2025
Positives: Nothing
Negatives: Aircon is super loud and air condition is poor and dry
Review
Terrible since the aircon was...
Dana solo traveller January 13, 2025
Positives: The bed was comfortable
Negatives: The staff was not friendly. Things were run down - rust on the shower caddy, discolored shower grout.
Review
Passable
Neil solo traveller January 4, 2025
Review
Exceptional
Kwanna young couple January 3, 2025
Review
Exceptional
Marie family with young children November 29, 2024
Review
Very good
Muna family with young children November 28, 2024
Positives: The breakfast was good.
Negatives: We didn't like the smell of dog in the room, the toilet kept running in our 2nd room, the pull out sofa bed was so uncomfortable in both rooms, three bath tubs needed reglazing, and the rooms were old and needed updating.
Review
Never again!
Bowery group November 26, 2024
Positives: Good variety
Negatives: Na
Review
Would stay again
Teresa young couple November 12, 2024
Review
Exceptional
Khara young couple October 30, 2024
Positives: Friendly and clean, great location!
Negatives: Na
Review
Exceptional
Keener family with young children October 27, 2024
Review
Good
Joseph review category business travellers October 26, 2024
Review
Good
Colleen young couple October 23, 2024
Positives: Excellent location: we enjoyed our view of and the canal and access to the trail, as well as the proximity to downtown sites, restaurants and activities. It took us mere minutes to drive to IU Health University Hospital, the closest we've ever stayed for my yearly checkup. The separate bedroom was good for our needs as my husband worked half days during our visit and I could stay out of his way. The mattress was comfy, and firm enough for my problematic bad back, as was the sofa. We loved the convenience of having a kitchen space with full size fridge, stove and microwave en-suite and took advantage of them. We appreciated the inclusion of an on-site hot breakfast. Though it was just meh, the coffee and OJ were good and there were enough choices to get us fed. It was a pleasant, good size, clean space with a unique and lovely view of the canal and the city. That made me happy.
Negatives: The Residence Inn holds a premium position of being the only hotel on the canal, but it is not a premium property. Why not? It could be so much better with a few repairs and upgrades. We shared with the wonderful staff the photos of things in our room (#325) that really need attention: two areas on the ceiling that show nasty water damage and are bubbled and flaking, the patchy paint job on the closet doors, and the hair and crud my husband had to pull out of our bathroom sink because it wouldn't drain. (We asked Sunday morning for maintenance to clean it but no one responded all day, so he took care of it.) I didn't mention my disappointment and irritation that because the large wooden bathroom vanity cabinet has FAKE/non-working doors and drawers (what??), it is not only ugly and outdated, it provided no storage for our toiletry bags, the hair appliances I travel with, extra towels, etc. Our bedroom windows had a lovely view of the canal walk, but the windows themselves are old and not thermal so any moisture occludes the view. The right one opened for ventilation and stayed up but the left must have a broken mechanism. It was hard to lift and fell immediately once we let go. The shower was a little weak but adequate. Finally, the HVAC is significantly noisy in the bedroom. That doomed my light-sleeping husband to three fitful nights, despite the comfortable mattress and linens. The elevator shows signs of cosmetic wear that could be easily rectified, but it's also small, slow and creaky. We were concerned every time we used it that it might grind to a halt. And, while having the hot breakfast was convenient, the dining space was not serviced during the busy Sunday morning my husband and I went down together and that was clearly off-putting for some of the guests. (Ironic, since simultaneously I could see a guy carefully washing the windows and front door. Maybe he could have been wiping tables instead.) So, overall, it was a mixed bag.
Review
Great location, comfortable, but needs...
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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