Best Western La Grande Hacienda
1401 North 2nd Street
Cherokee, IA 51012, US
Cherokee, IA 51012, US
Best Western La Grande Hacienda welcomes pets at their pet-friendly accommodation. Pet fee USD $25.00 per pet, per day. The number of pets allowed is 2. Pet weight limit is 40 lbs. *
About This Property
Featuring an indoor pool and an on-site restaurant, this Cherokee, Iowa hotel is 3 minutes’ drive from the Sanford Museum and Planetarium. Free WiFi access is available, and a daily continental breakfast is served. Cable TV with HBO is provided in every room at Best Western La Grande Hacienda, along with a coffeemaker. Featuring a bath or shower, private bathroom also comes with a hairdryer and free toiletries. A 24-hour front desk is offered at La Grande Hacienda Best Western. Other facilities offered at the property include vending machines and free parking. Cherokee Golf and Country Club can be reached in 5 minutes’ drive. Sioux Gateway Airport is 49 mi away.
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Check in / Check out
Check in time:
2:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Access To Health Care Professionals
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Delivered Food Is Securely Covered
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Fruits
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heated Pool
- Heating
- Indoor Pool
- Indoor Pool (all Year)
- Internet Services
- Key Card Access
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Terrace
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
Recent Reviews
Negatives:
Pool shows it works. Hasn't worked for the past year. We stayed there a year ago. They said they were working on it last year too. Just say it doesn't work on the Web site.
Review
This guest did not leave comments about this hotel.
Negatives:
Toilet did not flush well. Edging around shower/tub peeling and moldy.
Positives:
The staff was great.
Negatives:
The room stank like wet dog.
Review
See photos
Positives:
That i had reserverd the room ahead of time and saved money.sunday morning breafast.
Negatives:
The bathroom counter had something sticky on it, and the floor needed to be scrubbed.
The sheets hadn't been changed, you could so tell that they'd been slept in. Satuday morning there was some electrical problem so breakfast was cold. I complained about the room to Shelly (pretty sure that was her name). Well we don't have electricity now so we'll see if we can get that done for you she said. I told her we had just left our room and there were lights there. (Even if there weren't open the drapes. ) I think i could change sheets and scrub a floor in sunlight. We stay there once or twice every year, visiting family, and there has never been a problem with sheets not being changed. The bathrooms could use a deep cleaning on most rooms we have stayed in, but this one was unbelievable. The one thing i left in the room was an incense, which was tucked onto the ledge of the sink. When we got there, I had laid it on the counter. (As a really, you forgot this). It was thrown into the wet corner of the bathroom floor on the other side of the room. Good job! You need to start checking on your cleaning ladies cause you're paying them to watch tv or play on their phones.
And that pool has been in maintenance or remodeling for (3 years?) Now. The windows from the dining to the pool are awful. The people running it or cleaning people need to start taking a little pride in the job that they are doing!. Sorry but just couldn't let this room slide.it 9
Review
Going down hill over the years.
Positives:
Customer service
Positives:
The staff was very friendly and helpful. The breakfast had lots of options that we enjoyed. The parking was close to our rooms. Very clean and when we needed something the staff quickly responded.
Negatives:
The pool was broke. We had counted on being able to use the pool. One bed needed sheets changed and toilet paper in the one of our rooms before we unpacked, but the staff took care of that very quickly. We had two rooms and the second room was out of shampoo and there were big dogs in the room near them that barked most of the night. Otherwise it would have received an Excellent review.
Review
We enjoyed our stay overall after the disappointment of no pool.
Review
Perfect
Positives:
Breakfast was very good
Negatives:
One of our beds was filthy
Review
Very poor
Review
Poor
Positives:
N/A
Negatives:
Dirty, rooms were damp, made a reservation for a room with 2 queen beds showed up and they had only rooms with 1 bed available. Pool was shut down. Staff treated us as if the room mix up was our fault.
Review
Passable
Positives:
Nothing
Negatives:
The pool was broken, the place smelled like urine. There were stains and hair in the bed. Crumbs on the chair, and overall was very dirty and smelled weird. I went to kings Pointe instead. It was more pricey but it was clean and provided the amenities.
Positives:
Convenient location
Review
Friendly staff, good breakfast, comfortable bed
Review
Very good
Positives:
it was convenient and close to grand children
Negatives:
There was no available rooms on the bottom floor. No elevator to the second floor so having to climb the stairs was very hard. As both parties were disabled.
Review
it was a very pleasant atmosphere, and the workers were very pleasant
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