Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

4800 Merle Hay Road
Urbandale, IA 50322, US
7.5 Rating | 3-Star Hotel |
Holiday Inn Hotel & Suites Des Moines-Northwest by IHG is pet friendly. Pet fee USD $20 per stay. The number of pets allowed is 1. Pet weight limit is 50 lbs. *No pet weight limit. Dogs and cats are welcome. Pets may be left unattended in room when crated. Dog potty area on property.
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Amenities

About This Property

Located 7.7 miles from Science Center of Iowa, Holiday Inn Hotel & Suites Des Moines-Northwest by IHG offers 3-star accommodations in Urbandale and features a bar. Among the facilities of this property are a restaurant, free shuttle service and room service, along with free WiFi throughout the property. The hotel has an indoor pool and a 24-hour front desk. At the hotel, all rooms have a desk, a flat-screen TV, a private bathroom. A buffet, à la carte or American breakfast is served at the property. Holiday Inn Hotel & Suites Des Moines-Northwest by IHG has a sun terrace. Iowa Events Center is 8.3 miles from the accommodation, while Hy-Vee Hall is 8.3 miles from the property. Des Moines International Airport is 8.7 miles away.

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Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • ATM/cash Machine On Site
  • Access To Health Care Professionals
  • Air Conditioning
  • Airport Shuttle
  • Airport Shuttle (Free)
  • All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
  • Bar
  • Breakfast Takeaway Containers
  • Business Centre
  • Cashless Payment Available
  • Daily Housekeeping
  • Delivered Food Is Securely Covered
  • Designated Smoking Area
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests
  • Family Rooms
  • Fax/photocopying
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness
  • Fitness Centre
  • Food Can Be Delivered To Guest Accommodation
  • Free WiFi
  • Fruits
  • Guest Accommodation Is Disinfected Between Stays
  • Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Happy Hour
  • Heating
  • Indoor Pool
  • Indoor Pool (all Year)
  • Internet Services
  • Invoice Provided
  • Key Access
  • Key Card Access
  • Kid Meals
  • Kid-friendly Buffet
  • Laundry
  • Lift
  • Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
  • Meeting/Banquet Facilities
  • Minimarket On Site
  • Non-smoking Rooms
  • Non-smoking Throughout
  • Outdoor Furniture
  • Parking
  • Parking On Site
  • Physical Distancing Rules Followed
  • Picnic Area
  • Process In Place To Check Health Of Guests
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Security Alarm
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Shuttle Service
  • Shuttle Service (free)
  • Smoke Alarms
  • Snack Bar
  • Special Diet Menus (on Request)
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Sun Terrace
  • Swimming Pool
  • Use Of Cleaning Chemicals That Are Effective Against Coronavirus
  • Vending Machine (Drinks)
  • Vending Machine (snacks)
  • WiFi
  • WiFi Available In All Areas
  • Wine/champagne

Recent Reviews

Michael group May 10, 2025
Negatives: WiFi won’t work Fridge inop. Coffee maker inop.
Review
Pleasant
Mitchell young couple May 6, 2025
Positives: Friendly staff
Negatives: breakfast
Review
Superb
Timothy review category business travellers April 27, 2025
Positives: No breakfast
Negatives: If you offered a complimentary breakfast
Review
Adeqate
Steven group April 25, 2025
Review
Exceptional
Klaassen family with young children April 7, 2025
Review
Superb
Kara family with young children April 3, 2025
Positives: Hotel was very clean. The room was comfortable and spacious. The staff was friendly.
Negatives: I thought free breakfast was included in my stay and was told I would need to pay for breakfast at Bennigan's next door to the hotel.
Review
Enjoyed my stay and would...
Raeann young couple April 1, 2025
Review
Passable
Angelika review category business travellers March 31, 2025
Positives: The bed was very comfortable and I appreciated that it was a bit lower then beds in hotels normally are
Negatives: We had a walk in shower, which was part of the reason we picked the room. The step into the shower is "uphill" , which was not a problem to get into the shower, but the water runs into the rest of the bathroom area. It made for a very wet floor.
Review
Good
Kristin young couple March 27, 2025
Review
Very good
Shyla family with young children March 16, 2025
Positives: Every part of it
Negatives: No public hot tub
Review
Will stay again
Toni review category business travellers March 12, 2025
Positives: Comfortable beds
Negatives: There was a whole in the floor . We were on the 5th floor. And it was scary. The plug in the bathroom wouldn't hold a plug so we had to use the plugs in the other room to dry hair and get ready
Review
Would like a refund of...
Alayna family with young children March 3, 2025
Positives: No breakfast vouchers were provided at all
Negatives: I booked a suite and a double queen room. The manager stated they were over booked so we were "comped adjoining rooms". One room was unable to open the adjoining door more than 4 inches as the heater was in the way and the other adjoining door was nailed closed. We were informed there was nothing that they could do. The indoor pool and area was freezing!
Review
Terrible
Grace young couple February 16, 2025
Positives: The front desk staff were incredibly nice and helpful! The room we had was very nice.
Review
It was a great hotel...
Davina group February 5, 2025
Review
Exceptional
Bradford solo traveller January 8, 2025
Positives: Room was comfortable and clean also was very quiet and staff was extremely kind
Negatives: N/a
Review
One night after work
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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