Red Roof Inn Franklin KY

Negatives: No. Will stay if in area and in need of lodging.

Negatives: It smelled really bad. To me it smelled like smoke, but also couldn't really catch what the smell is. Tried to tell this at the front desk and the first response was "no it doesn't smell" and "our cleaners do a wonderful job". After a while I finally asked if we could have another room. The lady came to smell our room and still were convinced that it doesn't smell and were a bit laughing at us. We got to chech another room which didn't smell and wanted that one. It was a different kind of room, so we changed it again while doing new keys for the same kind of room we already had (by their request). Unfortunately that room smelled worse than our current room, so at the end we stayed in our original room. Didn't like the way it was handled (by not believing us and thinking we are ridiculous), otherwise a good experiense. You got used to the smell after being in the room for several hours (still smelled it though). Got a little bit of odour to our pyjamas but none other clothes.

Negatives: Room smelled lile mildew, air conditioner leaked onto floor creating a puddle

Negatives: Bathroom was a bit musty smelling Pillows are small

Negatives: Strong odor of cleaning supplies upon arriving to our room. Bed was very uncomfortable.

Negatives: The toilet was loose in the bathroom on the floor, so it rock back-and-forth

Negatives: Room smelled musty, breakfast was waffles, some cinnamon buns, and toast... side door was broken and didn't need a card to open and funny smells throughout the night. Management was rude.

Negatives: There was a large puddle of water in the room when we first walked in due to rain, according to the man at check-in. We were given a towel to wipe it up instead of being offered another room. The man at the front desk was also a bit curt with us.

Negatives: Beds weren't comfortable No elevator for this facility, made it difficult to get belongings up and down stairs safely.

Negatives: I always pay with my bank card and the gentleman at the desk demanded I pay $60 in cash since I didn't use my CC. Normally they just put a hold on the card and it comes back a few days later but he told me I needed to go to the gas station ATM to get cash.

Negatives: The lack of counter space was an issue. Also locating a toilet with no lid below storage cubbies was not a good idea! Not having coffee available 24/7 after a day of 8 hours of driving was not appreciated. This is pretty much an industry standard! Breakfast was WAY too spartan; milk and juice were not replenished. A venue with more offerings would be appreciated.

Negatives: No coffee maker in the room & $60 damage deposit required. Have never encountered this request, but was refunded that amount at checkout (Luckily had enough cash on me.) Should have a note on website & at location warming customers about this.