Hilton Garden Inn Louisville/Northeast
9850 Park Plaza Place
Louisville, KY 40241, US
Louisville, KY 40241, US
Hilton Garden Inn Louisville/Northeast is pet friendly. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Wheelchair accessible
- indoor pool
- vending machine
- telephone
- kitchenware
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Xerox/fax in business center
- Kid-friendly dining
Recent Reviews
Positives:
The staff was friendly and the rooms were very clean and modern. The lobby was nice and had a good coffee bar set up. There was breakfast but it wasn't included unless you were a perks member. Otherwise it was about $15 a person.
Great location right off the highway and close to Starbucks. Just a short drive to our extended family's home.
Negatives:
The heater/AC unit wasn't working at all when we checked into our room. The thermostat read 73 but it couldn't have been over 67. We went out for the evening and returned about 9pm. We decided to contact the front desk in the morning since we didn't plan on sleeping with the heat that high anyhow. But in the morning it was very chilly. They did come and fix it while we were out that afternoon, but no mention of reimbursement or even a free breakfast was even offered. When it's 40 degrees out and the heat doesn't work, it seems the concierge would make some sort of accommodations to off-set our situation.
Secondly, we stayed for two nights and housekeeping didn't come to replenish towels or bedding. That's a disappointment since that's one of the luxuries of staying in a hotel. I feel like we paid top dollar and got average amenities.
Review
Nice and clean but lacked...
Positives:
The location of the hotel was better than expected - a really great, safe area with plenty of shopping and restaurants. I was amazed how quiet the hotel was. Due to the quiet room & comfortable beds, we slept really well each night. The breakfast buffet had a lot of options and was really good. We will be staying at this hotel again in the future.
Negatives:
We had to take the stairs a few times due to complications with the elevators. And on the 3rd day of our stay, when our room was tidied for us, they only replenished us with 2 towels instead of 3. When we got in late that night, 1 of us did not have a clean towel. With there not being a phone in the room, we could not call down to the desk, so we made due without. However, the next day when we came in there were a few clean towels that were placed on the bed - so maybe they were running low at the time.
Review
A great stay, looking forward...
Review
Exceptional
Positives:
Great location l. Very clean. Friendly staff
Review
I did a search for hotels close to the interstate with great reviews and this one was at the top of my list
Positives:
Great location l. Very clean. Friendly staff
Review
I did a search for...
Review
Exceptional
Positives:
Good location and clean.
Negatives:
N/A
Review
Positives:
Good location and clean.
Negatives:
N/A
Review
Exceptional
Review
Exceptional
Positives:
One of the nicest hotels I have stayed at. The facilities were very nice and well kept. Every staff member I dealt with was nice and easy to speak with, and made sure we were accommodated. Loved the text feature they had, made things so much easier than having to go down to the lobby or call the front desk.
Negatives:
There’s nothing I could think of that I disliked about my stay or room.
Review
Best hotel I have stayed at so far, great amenities and staff.
Positives:
One of the nicest hotels I have stayed at. The facilities were very nice and well kept. Every staff member I dealt with was nice and easy to speak with, and made sure we were accommodated. Loved the text feature they had, made things so much easier than having to go down to the lobby or call the front desk.
Negatives:
There’s nothing I could think of that I disliked about my stay or room.
Review
Best hotel I have stayed...
Positives:
So clean and friendly staff
Negatives:
Everything was great
Review
Came in town for the louder than life festival. Had such a good time and it was great to come back to a great hotel to r
Positives:
So clean and friendly staff
Negatives:
Everything was great
Review
Came in town for the...
Review
Exceptional
Review
Passable
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