Holiday Inn Louisville Downtown
101 W. Muhammad Ali Blvd
Louisville, KY 40202, US
Louisville, KY 40202, US
Pet guests are welcome at Holiday Inn Louisville Downtown. Pet fee USD $100 per accommodation, per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 100 lbs. *Dogs may not be left unattended in room.
Book Now from $115/night
About This Property
Well situated in Louisville, Holiday Inn Louisville Downtown, an IHG Hotel provides air-conditioned rooms, a fitness center, free WiFi and a restaurant. This 3-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, all rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All guest rooms will provide guests with a fridge. À la carte and vegetarian breakfast options are available every morning at Holiday Inn Louisville Downtown, an IHG Hotel. Popular points of interest near the accommodation include Kentucky International Convention Center, KFC Yum! Center and Kentucky Center for the Performing Arts. The nearest airport is Louisville International Airport, 4.3 miles from Holiday Inn Louisville Downtown, an IHG Hotel.
Room Types
1 Queen Bed Standard (non-refundable)
1 Queen Bed Standard Comm Accessible (non-refundable)
1 King Bed Standard (non-refundable)
1 King Bed Standard Mobility Accessible Bathtub (non-refundable)
1 Queen Bed Premium (non-refundable)
2 Queen Beds Standard (non-refundable)
Standard Room (non-refundable)
1 King Bed Premium (non-refundable)
1 King Bed Premium Comm Accessible (non-refundable)
1 King Premium Mobility Accessible Roll Shower (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Alcoholic Beverages Available
- Balcony/terrace
- Bar
- Buzzer/Wireless Intercom
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Clothes Drying Rack
- Coffee/tea Maker
- Complimentary Drinking Water
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Sleep Comfort Items
- Smoke Alarms
- Snack Bar
- Socket Near The Bed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Trash Cans
- Wake Up Call
- Wheelchair Accessible
- Wooden/Parqueted Flooring
Recent Reviews
Review
Perfect
Positives:
The room was clean and the bed very comfortable. We didn't pay extra for the breakfast so I can't rate that. The GM was very friendly when we checked in.
Negatives:
We didn't expect to pay $16.00 a night for parking and it was a very small parking lot. We came for New Year's expecting to hang out in the nice bar they advertised but since it was Sunday, the bar was closed. And very small. We were close to a hospital so a lot of sirens.
Review
The best part was the rooms were nice and clean, but a little small.
Review
Good
Review
Pleasant
Review
Exceptional
Positives:
A free parking place.
Negatives:
Unfortunately a bad experience with Holiday Inn. I am used to better from Holiday Inn. I travel the US for four weeks and this was one of my most expensive overnight stays (140 USD). It was a fairly small room. Unfortunately located next to an ice machine. Very noisy. Communication was poor. The service desk was told that breakfast was until 9. However, it turned out to be 11 am. That would have been more pleasant before January 1. Breakfast was disastrous. No milk, no orange juice. Had to be gotten at the store nearby. All in all unworthy of Holiday Inn. A refund would be nothing but fair.
Review
Far too expensive, overvalued.
Positives:
The location. It is near downtown.
Negatives:
The customer service is extremely bad. At the check-in, the person at the front desk was arguing with other client. Then she told us that the hotel was overbooked, and I a rude way asks us to find another hotel, even though we stayed for six nights. After asking for a solution, they provided us with a bedroom with a single bed for the double of the price a room with with two beds (more than 300 dollars). The room was in a noisy place and the ligth coming from the door didn't let me sleep well. Additionally, at the check out, they charged our credit card for extra 800 CAN. After a week of messages and complaints, they reimbursed some but not all the money charged by mistake. I DO NOT RECOMMEND THIS HOTEL, and I consider they definitely must to improve their customer service.
Review
A rude and disrespectful customer service.
Review
Perfect
Review
Perfect
Review
Exceptional
Review
Very good
Positives:
The room was good
Negatives:
When we arrived to check in, there was a long line of people waiting to check in and confused about their bookings. Staff seemed overwhelmed and confused. It appeared as though they overbooked the hotel. One of my rooms was cancelled when we got there, and had to rebook a room. I was initially charged for 2 rooms, but only charged for one in the end. The staff didnt seem capable and it appeared as though they were confused about the previous shifts decisions. They were very vocal about being frustrated
Review
Fine
Positives:
Location and friendly staff
Negatives:
Our room was next to the rear exit. Every time somebody walk-in or out the door slammed and we could feel and hear it. It woke up us several times though out the night.
Review
Good
Positives:
They were easy to get to and so friendly. Miss Wanda was very nice and we had a lovely conversation. Robert took great care of making sure your food was just right. Checking out, Jay was helpful, answered a few questions and just fun to talk to. Id recommend checking out this hotel. I had to be close to the hospital and it was easy to walk to. Even though I had to come for a very sad reason, the staff was very supportive. My room was clean and perfect for my short stay. Ive stayed in other hotels. Cost might have been a little higher than other hotels in the area. I was just happy I was within a quick walking distance from the hospital. Thank you!
Negatives:
I wish parking was a little less expensive. However, this is a city and its downtown.
Review
Friendly staff and clean
Positives:
There was no room service but the staff was wonderful in the facility
Negatives:
Amenities
Review
Very good
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