La Quinta by Wyndham New Orleans Airport

Negatives: Not enought coffee, just 1 regular and 1 decaf, only 1 small packet of sugar?? Not even close.

Negatives: The airport shuttle which supposedly ran until midnight stopped running at 9 PM, so I had a very unexpected $21 Uber bill. The staff told me too bad, and refused to do anything to compensate me. They didn't even pretend to care! The "breakfast" was the worst at any motel I have ever stayed. The only edible thing I had was a waffle and an orange. No orange juice, and the sausage was in a dirty, disgusting pan I would not touch. Two people who appeared to be scavenging for food slipped in a side door and began to stuff their pockets with hard boiled eggs and yogurt. I did not feel safe and left.

Negatives: I checked into the hotel to find out that there was a fee for parking at the facility. Nothing was mentioned about having to pay a parking fee when it was booked. I checked into the room and the air was making terrible noise and they switched me to another room. This corrected that problem. Payment is to a third party for parking. No receipt nothing . You have to give your info on the phone as well as payment. I am uncomfortable in doing that.

Negatives: Poor customer service Lack in breakfast No wifi during my stay

Negatives: The pool was slimy green. The bathtub had mold on tiles and soap holder wasn't clean. The shower stayed on when trying to fill the tub. The towel rack was not secured and fell off when towel placed on it.

Negatives: No Internet Bad breakfast Poor customer service

Negatives: Well this will be a long one! I made these reservations months in advance and when I picked it it was because of free breakfast, free parking and it had an outdoor pool, which was very important because it was unbearably hot! When we arrived at 11am after traveling for two days from Massachusetts by car we asked if we could do early check in. I have never had trouble getting early check in if the rooms were ready, but the girl at the desk said we can if we paid $35. At this point we were so exhausted I didn’t argue about it even though it was not in their payment policy. We start to check In and she asks me if we will be parking which I answered “ yes” she proceeds to tell me that it is $12 a day for parking. I told her when I booked this many months ago it was free parking and she tells me that their policy has changed and booking.com didn’t update their site. Are you seriously kidding me?.. I asked her if their policy changed about parking the. Why don’t you contact people who already have a reservation that stated free parking and tell them it is now $12 a day to park? She couldn’t answer that! All she kept saying is “ it’s $12 a day to park “ That was $48 extra added to my bill ,which I didn’t have ! Next I asked her about the pool and she informs me the pool is closed for renovations. Again I asked her why don’t you let people know we have a choice to book somewhere else that has a pool when it is 105 degrees out? She proceeds to tell me she doesn’t know why. Let me tell you that the poo, wasn’t closed for renovations because we had a clear view of it from our room and it looked like it had been sitting there for months without being taken care of! There were no people working on it , no equipment around it to even show that they were renovating anything! Another thing is the carts they had two carts to take your luggage up with and one had a broken wheel. I asked the girl at the front desk if there were anymore and she looked at me and said “nope “