Extended Stay America Suites - New Orleans - Metairie

3300 I-10 Service Rd. W
Metairie, LA 70001, US
5.5 Rating | 2.5-Star Hotel |
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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Amenities

About This Property

Extended Stay America - New Orleans - Metairie features mail delivery and full kitchens in all rooms. It is 8 mi from New Orleans International Airport. A fully-equipped kitchen with a microwave, a refrigerator, a stovetop, and all utensils is available in each guest room at Extended Stay America New Orleans Metairie. Rooms also include a work area with a desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. New Orleans - Metairie Extended Stay offers a guest laundry facility with coin-operated machines. Fax and photocopy services are provided by the 24-hour front desk staff. Complimentary weekly housekeeping services is provided and daily service is provided for a fee. Towels and linen can be exchanged at the front desk at any time. Harrah’s Casino is 8 mi from the hotel. New Orleans Botanical Gardens is within 15 minutes’ drive.

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Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • Air Conditioning
  • Air Conditioning In Public Area
  • Alarm Clock
  • Bathtub
  • Cashless Payment Available
  • Cleaning Products Available
  • Closet
  • Coffee/tea Maker
  • Daily Disinfection
  • Desk/workspace Available
  • Elevator
  • English
  • Facilities For Disabled Guests Available
  • Family Rooms
  • First Aid Kit Available
  • Food Delivery
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Heating In Public Area
  • Hygiene Certification
  • Ironing Amenities
  • Kitchen
  • Kitchenette
  • Kitchenware
  • Laundry Services
  • Microwave
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Safety Deposit Box
  • Seating Area
  • Separate Dining Area
  • Separate Shower/bathtub
  • Shared Kitchen
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Spa Services
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Telephone
  • Toiletries Provided
  • Vending Machine
  • Wake Up Call
  • Wheelchair Accessible

Recent Reviews

Stephanie review category business travellers October 2, 2024
Positives: There was absolutely NOTHING to like about this property!!!! Save your money!!!!! Don’t waste it here. Carpet smells like an unwashed sweaty scalp, holes in chairs, mold under sink. We checked out as soon as we checked in!!! Front desk was HORRIBLE!!! Lazy!!! Only one good person and that was Brandon. Keep Brandon, and fire the rest!!!!
Negatives: The laziness of the staff, waited 20 minutes as the assistant manager sat behind the wall looking at the camera with us and another couple waiting to check in….right before immediately leaving!!! the nastiness of the room, the incompetence with refunding our money!!!!!! LAZY LAZY!!!! Place needs to be SHUT DOWN!!!!!!
Review
A waste of time, and...
Jeffrey young couple September 23, 2024
Review
Very good
Phillip young couple September 16, 2024
Positives: nothing
Negatives: Arrived to check in and was told I could not check in Becuase they didn’t have power and the front desk was very dismissive and rude the property never sent an email letting me know this nothing so I had to search for a new hotel last minute
Review
Bad
Joanna solo traveller September 12, 2024
Review
Bad
Barbie young couple August 5, 2024
Negatives: Let’s start by saying my first room , they were in the middle of doing maintenance, was glueing the tub. Whole room smelled like room. The person forgot all of their stuff in the room, Got moved to another room, no hot water !! Had to take a cold shower !
Review
Bad
Payne review category business travellers July 30, 2024
Review
Exceptional
Payne family with young children July 28, 2024
Review
Exceptional
Alberto family with young children July 25, 2024
Review
Passable
Robin family with young children July 17, 2024
Review
Very good
Kelly family with young children July 8, 2024
Positives: Absolutely nothing!!!! no breakfast just coffee…
Negatives: They had construction, so there was limited parking. it was a hotel, but felt and look like a motel…. no ice machine in the whole hotel. I asked front desk for a pillow. She said no no explanation why?…
Review
Will Never stay here again.....
Nirvonna young couple June 27, 2024
Review
Bad
Rachel young couple June 24, 2024
Positives: WAS AN AWESOME STAY
Review
Exceptional
Ryan young couple May 29, 2024
Positives: Nothing
Negatives: Dirty, bad location, no hot water, building is falling apart. Small tv, bed sheets felt like cardboard. Etc.
Review
Horrible
Patrick young couple May 25, 2024
Review
Disappointing
Lotts young couple May 20, 2024
Positives: nuthing
Negatives: the men was out drinking beer i felt unsafe
Review
my stay was not good...
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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