Extended Stay America Suites - New Orleans - Metairie
3300 I-10 Service Rd. W
Metairie, LA 70001, US
Metairie, LA 70001, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Breakfast
- Free Parking
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Bathtub
- Microwave
- Kitchenette
- Coffee/tea maker
- Refrigerator
- Heating
- Shared kitchen
- Wheelchair accessible
- On-site parking
- separate dining area
- seating area
- vending machine
- telephone
- alarm clock
- kitchenware
- Family Rooms
- Free Wi-Fi
- Kitchen
- Closet
- English
- Non-Smoking Rooms Available
- Smoke alarms
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Food delivery
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Non-smoking property
- Separate shower/bathtub
- Spa services
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Cleaning products available
- Pets allowed (charges may apply)
Recent Reviews
Positives:
The location was great! Easy access to dining, entertainment, etc.
Negatives:
Towels, hotel's dryer broke down.
Review
Warm and welcoming experience. First time visiting this hotel, planning a return visit!
Positives:
The front desk workers were friendly and helpful. The room was clean and quiet. The breakfast was okay. Check in was easy. The price of the room was very affordable.
Negatives:
Nothing, everything was pretty good.
Review
Great place to stay.
Positives:
NOTHING &it’s HORRIBLE
Review
HORRIFIC
Positives:
The area
Negatives:
I come on a weekly basis for one to 2 nights for school. So the nightly rate is getting to expensive
Review
Nice but expensive for no hot breakfast.
Positives:
The two ladies who worked the front desk Brandi and Reylen very supportive.
Negatives:
Not enough bathing towels
Review
Review
Enjoyed my stay.
Positives:
Very unfriendly staff, after 10 minutes of checking in, I had to check out. I need my refund. Room smelled that somebody was smoking inside, room not clean, kitchen deteriorated, bathroom not clean.
Negatives:
Everything
Review
Not recommended!
Positives:
Convenient location
Negatives:
There were roaches in the room. I had to buy roach spray to ease my mind and kill bugs because I couldn’t get a refund
Review
Negatives:
The beds where hard as a rock, we found someone's underwear behind the bed frame. They advertise breakfast but only had breakfast bars and plan oatmeal, water in bathroom doesn't get very hot.
Review
Will never stay there again for the price.
Negatives:
The room was dirty they had someone's clothes on the floor, the A/C didn't work and the remote was broken I was told nothing could be done with the remote until the next day.
Review
Horrible and people hanging outside the hotel all times of night that didn't stay there
Positives:
I liked the location; it was right off of the interstate and close to restaurants and stores. The air conditioner in room worked great.
Negatives:
The surroundings had a lot of trash and the doors from outside were not secure. Just anyone could come in. While the room was clean, there were a couple of roaches in bathroom
Review
It was great for a one night stay and very reasonably priced.
Positives:
The staff was very pleasant and hospitable.
Negatives:
Everything was amazing!
Review
My stay was comfortable and relaxing.
Positives:
I like that they would have wood floors but the floors were nasty sticky and the smell of the rooms was completely unbelievable from what I was accustomed to in BATON ROUGE PROPERTY on corporate. I RECOMMEND THEM 10 /10 ....NEW ORLEANS PROPERTY WILL SHOW U EXACTLY HOW JUST RIGHT UP THE RODE IT CAN BE SO DIFFERENT......THOSE PEOPLE WERE OUTLANDISH. I EVEN HELPED AN OLDER COUPLE LEAVE EARLY THERE STAY WAS SO HORRIBLE, THEY HAD BEEN AT THE HELP DESK OVER AN OUR TO COMPLAIN ONCE AGAIN B4 LEAVING ?❌❌❌???????? THATS SAD MAN. SO SAD. U NEED TO FIRE EVERONE AND GET SOME REAL Housekeepers AND MAINTENANCE MEN. BC U GONNA NEED ALOT FOR. THAT PLACE. ITS THAT RUN DOWN AND Needed 911 ATTENTION BAD. OK. DONT BE Fooled. BY False FRAUDULENT REVIEWS I WATCHED THEM TROLL Guess ABOUT. I HAVE ACTUAL FOOTAGE OF THAT HAPPENING TOO. ?????❌❌?? I WANT SOMETHING DONE B4 SOMEONE GETS HURT...UPSET OR EVEN WORSE..... KILLED. THAT PROBABLY MEANS THAT YEAH THE METH HEADS OUTBACK COMING IN WITH NO KEY...SHULD ATOP TOO. ROOM 227 IZ BY FAR THE WORST ROOM EVER SEEN B4 MY EYES. IT WAS UNREALISTIC. I THREW UP. FACTS. AND HAVE THE EVIDENCE. I ALSO HAVE MY HOSPITAL STAY FROM BREATHING IN FECAL MATTER ALLL NIGHT FOR 3 DAYS STR8 I HAD NO BATHROOM OR CLEAN WATER OR WORKING AIR NOR PHONE OR A FIRE DETECTOR.. U TELL ME....... IF I FIND OUT THOSE PEOPLE STILL THERE I WILL DO EVERYTHING IN MY POWER TO MAKE SURE THEY CANT HURT ANYONE ELSES. MY MOTHER WAS ON THE PHONE AND COULD NOT BELIEVE HOW THESE Fools WERE TALKING TO ME TO HET PUT ..AND SAID ILL CALL THE POLIE. ON YOU IF U ARE NOT OUT WITH ALL THIS STUFF UP HERE BY 11:15. YEP SWEAR. LIKE IF KILLED SOMEONE. SHE WENT ON TO SAY SHE AINT CARE WHO I TOLD. SHE WANTED ME OUT. Connectionn next STEP WAS THE POLICE. WATCHED ME CRY AND Struggle TO GET 6 DIFFERENT LUGGAGE PIECES 6 DIFFERENT BADLY Stuffed BAGS TO THE ELEVATOR BY MYSELF BC THE TROLLY SHE GAVE ME HAD 3 FLAT TIRES!!!!??????? YEP I ALMOST DIED FROM HIGH BLOOD PRESSURE.
Negatives:
That was the most horrible state at the extension and I've ever been to in my life and I have made a dedication I'm content creator I stay at extended Stay in Baton Rouge or corporate all the time they knock it out the ballpark they are definitely the example of what your brand should be those girls work hard they have a nice it's clean that I have excellent customer service they know how to talk to you they know how to multitask and then get the job done You actually could use those girls to go around and train maybe some of these other people cuz they're rude obnoxious and what you need to understand about your company and your type of corporation If you want to surpass all the other chains of hotels I've been staying in hotels day today since I was 15 years old I don't cause any problems I don't have any records I don't I don't even go I don't have anything negative on my file So my opinion already know means something to your company I even help them at times if they have an overload by greeting the customers hello and doing what I'm supposed to do so the customers feel safe when they coming in and so they not bombarded That's how much I love extended Stay in Baton Rouge and I wouldn't trade them for the world and guess what when I went to extended Stay in New Orleans that is the worst customer service I have ever had in my entire life and staying in a hotel.
Review
Trash trash trash......I ABSOLUTELY HATED MY STAY I ACTUALLY CRIED. BATON ROUGE PROPERTY WAS THE BES
Positives:
Convenient
Negatives:
Two giant roaches we had to clean up, furniture was old and beaten up, floor was sticky and felt gross, entire place smelled bad, had to be moved to a diff room because of obsessively loud neighboring guests.
Review
New Orleans Nightmare
Positives:
Everything
Negatives:
Really didn’t have any dislike
Review
Good services
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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