Maison Saint Charles

Positives: The property grounds were very clean. The staff were all friendly and accommodating. The room was spacious and clean. Coffee is available at all times.

Positives: The room was large and very clean and we had a beautiful Courtyard View where we could sit outside and drink coffee in the morning. The staff were very friendly and helpful

Positives: Location

Positives: Great location, friendly staff.

Positives: kept my deposit said i smoked in the room it seem racial motivated because i didn’t smoke in the room but i’m black it was a white manger who was rude about the whole situation but the pool was nice

Positives: I had a nice time there, when I arrived the staff was very nice, the room attendants came giving us towels after we requested it, of course it took a while since they are busy, the clerk was sweet we had a nice conversation about the hotel. When we arrived the room was very clean, the AC was off so we turned it on and it took a while to cool the room down but once it was working it worked very nicely. The fridge does work as well but they turn it off, so when you arrive there is a knob inside the fridge on the top, just turn it up. The tv did work too, the bathroom was clean but it did start leaking a bit but it stopped leaking. It didn’t smell bad, and the beds were pretty high up but very comfortable. The room attendants came and cleaned our room, but we requested for them to not clean it for the rest of the stay, they were also very sweet and helpful. The hotel is also very beautiful, it is a good spot for pictures, like fountain murals. There is a pool and a hot tub, it was clean and very nice. they do charge for parking but it is a must have, since you shouldn’t park I know we cars out in the street in a place we don’t know. It’s a very good spot the streetcar stops in front of the hotel, then there are plenty of good restaurants around it and fast food spots, it is a good spot. I was worried when I saw the reviews but it was a good experience and a nice hotel.

Positives: We can't say enough about the staff from the front desk. They make you feel like family! AWESOME people!! Friendly, accommodating, so helpful with local knowledge. The grounds were also well maintained. We love the location due to it having a streetcar stop in front of the building and the restaurants in the immediate area. The junior suite was outstanding. We loved the quaint antiquity of the room. The pool and hot tub area was excellent.

Positives: Good size room everything needed was there. Beds super comfortable (but needed a ladder to get into them)

Positives: Very nice room, friendly people at the front desk. Good location in the lower garden district. Right on the streetcar line. Loved that.