Hampton Inn By Hilton Shreveport Airport La

Negatives: Needs upgrades

Negatives: We had told the front desk employee when we had stayed there the week before that we would be leaving my car there and would like to ride their shuttle to and from the airport and that our return flight would be arriving about 9 PM on the 16th. They said "No problem. Just call us when you are ready and we will be there in a few minutes". Getting to the airport was no problem. However, when we returned, they told me it would be 2 hours before anyone would be able to pick us up. That left two 80+ year old ladies to fend for themselves in an almost empty airport. That is totally unacceptable! The reason we stayed there was to use the shuttle. Fortunately, a kind driver from the Hilton took pity on us and took us to the Hampton. When we checked in, the clerk just said "Sorry. The driver had called off." When we got to the room, the first thing we saw was a 3 inch hole in the entry tile and worn, frayed carpet where it joined the tile. One would think the Hampton would have better standards. The room itself was clean.

Negatives: We had told the front desk employee when we had stayed there the week before that we would be leaving my car there and would like to ride their shuttle to and from the airport and that our return flight would be arriving about 9 PM on the 16th. They said "No problem. Just call us when you are ready and we will be there in a few minutes". Getting to the airport was no problem. However, when we returned, they told me it would be 2 hours before anyone would be able to pick us up. That left two 80+ year old ladies to fend for themselves in an almost empty airport. That is totally unacceptable! The reason we stayed there was to use the shuttle. Fortunately, a kind driver from the Hilton took pity on us and took us to the Hampton. When we checked in, the clerk just said "Sorry. The driver had called off." When we got to the room, the first thing we saw was a 3 inch hole in the entry tile and worn, frayed carpet where it joined the tile. One would think the Hampton would have better standards. The room itself was clean.

Negatives: We stayed at the Hampton so I could leave my car there and take their shuttle to and from the airport. When we checked in I told the desk clerk that we would need the shuttle in the morning and the following Tuesday night about 9 PM to return to the hotel and that we were staying again that night. She said no problem just call when we were ready and they would be there in a few minutes. Getting to the airport was fine. However, when we returned at 9 PM and called for the shuttle, I was told they wouldn't have anyone to drive the shuttle until 11 PM and for me to call an uber. That was leaving two 80+ year old ladies to fend for them selves in an almost empty airport. That is totally unacceptable! There happened to be a shuttle from the Hilton picking up people and I asked him if he would be so kind to drop us off at the Hampton. Which he did. When we got there the night clerk just said "sorry". The first night we stayed there, the room was very nice. But on the second night (after not being picked up at the airport) the room was clean but there was a 3' hole in the ceramic tile as you first enter the room. And the carpet was badly frayed on the edge where it joined the ceramic tile. One would think that the Hampton would have higher standards than that. I wish I had taken pictures of the hole and carpet edge.

Negatives: We stayed at the Hampton so I could leave my car there and take their shuttle to and from the airport. When we checked in I told the desk clerk that we would need the shuttle in the morning and the following Tuesday night about 9 PM to return to the hotel and that we were staying again that night. She said no problem just call when we were ready and they would be there in a few minutes. Getting to the airport was fine. However, when we returned at 9 PM and called for the shuttle, I was told they wouldn't have anyone to drive the shuttle until 11 PM and for me to call an uber. That was leaving two 80+ year old ladies to fend for them selves in an almost empty airport. That is totally unacceptable! There happened to be a shuttle from the Hilton picking up people and I asked him if he would be so kind to drop us off at the Hampton. Which he did. When we got there the night clerk just said "sorry". The first night we stayed there, the room was very nice. But on the second night (after not being picked up at the airport) the room was clean but there was a 3' hole in the ceramic tile as you first enter the room. And the carpet was badly frayed on the edge where it joined the ceramic tile. One would think that the Hampton would have higher standards than that. I wish I had taken pictures of the hole and carpet edge.

Negatives: The bathroom had warm water would not get hot There was an odor. A dog barking constantly. The lady in the kitchen was great but they pulled her to drive someone to the airport and no one overlooked the food while she was gone so everything was gone until she got back. A lot of noticeable repairs or repairs that were needed.

Negatives: The bathroom had warm water would not get hot There was an odor. A dog barking constantly. The lady in the kitchen was great but they pulled her to drive someone to the airport and no one overlooked the food while she was gone so everything was gone until she got back. A lot of noticeable repairs or repairs that were needed.

Negatives: The lighting in the parking lot could be better and the sign wasn’t lighted so it was a little hard to find

Negatives: The lighting in the parking lot could be better and the sign wasn’t lighted so it was a little hard to find