Extended Stay America Select Suites - Washington D.C. - Germantown - Milestone
12530 Milestone Center Dr
Germantown, MD 20876, US
Germantown, MD 20876, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Washington, D.C. - Germantown - Milestone is located in Germantown and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Washington, D.C. is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Seneca Creek State Park, the Maryl and Soccerplex and the Lake Forest Mall.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Bathtub
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Separate Dining Area
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
Other than the location, we found nothing good to say about this hotel.
Negatives:
Horrendous. Poorly managed. The front desk closed by 10 pm and did not open until 10 am. We arrived after 10 pm and had to wait for the manager to eventually check us in. They refused our request to clean the room after day 3 since it is their policy to clean on the 7th day. We needed to exchange our towels and were told that they could not do so until the 7th day. This hotel boasts that it is smoke free. However, the entire facility reeks of marijuana. The TV remotes all needed batteries. My room key wa unable to open the vending area. However, there was no one at the front desk to assist me since it is not staffed until 10 am. Even the cleaning staff, who have to wait until the manager shows up, did not have a key to open the vending area. They dont have complimentary or in room coffee. The beds were completely uncomfortable. Obviously the owners of this property take no pride in the facility.
Review
Bad
Negatives:
Management
Review
Bad
Positives:
Bring extra clothes
Review
Pleasant
Review
Very good
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