Hotel Silver Spring

Negatives: The accommodations in the room. We had to change rooms. Maintenance had to come twice to fix air conditioner and hot water. Parking $30 per night and no swimming pool not mentioned in adds. We were told by staff not to eat the food. So we didn't

Negatives: Front desk workers were not very attentive and sat enjoying their phones. One worker was a little rude when I asked where to get ice- she said *floors 4 through 8* I asked if it was marked clearly on where to go or if it was close to the elevevator, she rolled her eyes and repeated *floors 4 though 8* I got off the elevator and saw a sign for vending and ice and followed it a ways. Some one staying in a room saw me hunting for it and he helped me find it and even pushed the button for me to dispense the ice. There are no vending machines-just ice but it is free. This floor was not as nice as we were staying on as tiles were falling, holes in walls, smelled like cigarettes, and windows were dirty and rougher looking. We were provided 2 hand towels, 2 bath towels, 2 wash clothes and a towel to stand on. We did not get more in our 5 night stay as we did not ask for room servicing and we could never ask for any at the desk due to them helping other customers- we were just over looked standing there waiting so we would just go about our day. The outside automatic doors did not work. Window drapes look old and maybe dry rotting as there are multiple long tears and holes but they still block out light sufficiently. The shower curtain has rips along the top. There is an old clothes drying line you can pull out and use which was helpful. The towel racks are very rusty on the underneath bars. The toilet is WAY too close to the tub. The shower curtain will rub and lay right against the toilet which seems very unsanitary. There is no tv guides or channel line ups, no menues, no local advertising pamphlets, no instructions to contact desk or maps to find anything in the hotel, no Bible. We booked a double bed room that stated microwave included- there was none. There are 2 lights at the door of our room entrance, 1 worked but would flicker occasionally and 1 that did not work at all. The photos used for *Booking.

Negatives: Room to hot, beds uncomfortable, poor lighting

Negatives: Extremely rude staff who kept attempting to double charge for the room.

Negatives: This hotel need some TLC the hotel is very dirty smell terrible I don’t know they got the 4 stars The room was so dirty I have to cancel my stay……….

Negatives: Hotel lobby smelled like natural gas, they had a big gap in the ceiling with water damage looked awful, pool was broke . Coffee maker in the room gave us only one cup , only one small shampoo, conditioner, body wash and lotion was told if we needed more to ask the housekeeper but no one was ever around .

Negatives: The lobby ceiling was falling down, bar/restaurant was not open before 5pm.

Negatives: The safe was broken, room was dirty, staff was rude, lobby smelled like gas

Negatives: There was a rusty shelving in the bathroom.. along with rusty fixtures. NO fridge. No microwave. Hallways had no AC.