Hampton Inn By Hilton And Suites At Boston Crosstown Center

Negatives: Paying extra to park in the garage. There wasn’t alot to walk to around in the area (restaurants or stores). Close to hospital, heard sirens throughout the night.

Negatives: The staff. They tried to open the door of my room while I was in the shower and the staff said she was entitled to do it cause she checking if I left. My check out time was at 12 and that was at 9 am. When I spoke with the manager they said they do that if I don’t have the don’t disturb sign. I find that unacceptable being as I’m still on the time to use the room they are not allowed to open and enter the room without being asked to. It was disrespectful

Negatives: The area where the hotel is located is somewhat dreary with a lot of what locals told us was drug activity and associated violence. The police stopped at the bus stop close to the hotel that we used a couple days to break up crowds gathered there to hang out and not use the buses. Not an area I would take children to.

Negatives: The noise outside was pretty bad. It is right across from a hospital, which meant there were sirens at all times of the day and night. The neighborhood also had a lot of homeless people. A local told us that the area is often referred to as “The Methodone Mile” because of the drug users.

Negatives: Parking

Negatives: The staff was not super helpful. They had put us in a room with a broken lock. When I went back down to the desk the first time they said that a new key would fix it and blamed it on me. Then the door wouldn’t open again so I had to go back down again to get assistance and they gave me a third key. Once again key did not work. Ended up calling down to the desk from the phone by the elevators and they sent someone to fix the door. After 15-20 minutes of standing in the hall, someone had finally come to fix the door. He said that they have been having known issues with this door and we should probably request a new room. After the door was “fixed” I had decided to try the door again before I was going to leave for a few hours. The door once again did not work and I’m thankful that my boyfriend stayed in the room while I tried this so he could let me in. When we had finally gotten a new room after standing in the lobby for 10 minutes waiting with other guests for someone to come to the desk (they were sitting on the chairs in the lobby) they gave me a new room. That room had not been fully cleaned and when I realized I was sneezing more than usual, I checked the filter on the A/C and it was covered completely in dust. I would not recommend staying here to anyone. Very upset about my stay.