Kimpton Nine Zero an IHG Hotel
90 Tremont Street
Boston, 02108, MA, US
Kimpton Nine Zero an IHG Hotel allows pets to accompany their people at their pet friendly accommodation.
Check in / Check out
Check in time:
Check out time:
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- ATM Or Cash Withdraw On Site
- Babysitting/Child Services
- Bicycle Rental
- Car Rental Available
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Internet Access In Public Areas
- Ironing Amenities
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Mini Bar
- Non-smoking Property
- On-site Parking
- Parking Available
- Pets Allowed
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Shops On Site
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Temperature Check For Guests And Staff
- Tour Services
- Valet Parking
- Wheelchair Accessible
The room, though stylish in appointment, wasn't very nice. The bed seemed to need replacing, the glass shower door was broken and was therefore hard to open and close, the toilet didn't flush very well, and some of the light fixtures didn't work.
Location, staff, style.
No soap in the room.
I love the rooms in the Nine Zero hotel. I find them peaceful and inviting.
Unfortunately, the room required maintenance for the phone, thermostat and bathtub. Also, the front desk service was inconsistent.
The restaurant was closed but they said they had an agreement with two restaurants to give us discounts on food which we didnÃ‚'t use. When we checked out there was a $25 a day amenities charge at checkout. We should not have been charged this. Need refu
Great location, clean facilities, super comfortable bed. I would certainly stay here again.
The bed was laid in and our backs were hurting, there was no coffee maker, microwave, restaurant for A 4.5 star hotel I am let down. The cold Water faucet was making scary noises. They said they would have a dog bed and bowl but not there!
Location was ok
Book KG accessible room, shower was approx. 3Ã‚'x3Ã‚'. Due to Ã‚'CovidÃ‚' no ice on floors, asked front desk x2 never delivered. No coffee pot in room, front desk never delivered. Staff was horrible blaming EVERYTHING on Ã‚'COVIDÃ‚' not helpful, k
I understand the COVID factor, but this hotel did not meet a 4 star expectation. No room service, no working ice machines, absolutely no in-room amenities (no mini bar, no coffee, no glasses, no robes, no "Eames Chair" as advertised for this room)
not a lot of noise from other customers
no support staff spoke to us at all. had to walk 10 minutes from parking garage to location. no other option was expressed to us. was charged my credit card for amenities when none was used. no invoice was given for these "amenities".
The location is perfect for walking. Cool vibe atmosphere. Comfy chair in room by tv. Bed was plush and like sleeping on a cloud.
The valet was a looooong wait, standing outside for twenty minutes for $55. The complimentary wine was only for an hour so we missed it. The front desk staff was nice except you couldnÃ‚'t hear them... Room was dusty and needed to be heavy duty cleane
Staff and cleanliness
We was in the room with no heat
Room was dark and dusty it seemed as if no one cleaned or dusted our room prior to arrival. The shower door was busted and instead of switching our room they had us stay in the same room and the NEXT morning someone came to fix the shower door.
Extremely small room. Excessively large TV for the room size. The shower did not seal, so each shower had large amounts of water on the floor. Poor lighting in the room. Only one guest chain to sit on. The toilet paper was single ply. Poor luggage storage
Great Location. Friendly staff. Room was lovely. Wine served on lobby late afternoon.
View from room was of another section of a building. However, had hotel not been fully booked, we were told we would have received an upgrade.
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