The Black Swan Inn Ascend Hotel Collection
435 Laurel Street
Lee, MA 01238, US
Lee, MA 01238, US
The Black Swan Inn Ascend Hotel Collection is pet friendly. Pet fee USD 50 per accommodation, per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 55 lbs.
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About This Property
The Black Swan Inn, Ascend Hotel Collection is conveniently located in the foothills of the Berkshire Mountains. The hotel is close to several area attractions and local points of interest like Tanglewood Music Festival, Norman Rockwell Museum and Jacob's Pillow. The Berkshires is an area rich in outdoor recreational opportunities. Enjoy the sparkling Laurel Lake right in the hotel's backyard where you can go swimming, fishing or boating. Several golf courses, ski slopes and parks are close to the hotel. Stay with us and ski at Ski Butternut. Spend the day shopping for that must-have item at the Lee Premium Outlets. Relax with a delicious meal or cocktail at the Bombay Bar & Grill, located on the premises and watch the sun set over the lake after a full day of activities in the Berkshires. Guests of The Black Swan Inn, Ascend Hotel Collection are invited to enjoy amenities like free wireless high-speed Internet access and free local calls. All spacious guest rooms of this Massachusetts hotel are nonsmoking and are equipped with refrigerators, Keurig coffee makers, hair dryers, irons, ironing boards, desks and cable TV. Some rooms feature balconies and whirlpool bathtubs.
Room Types
2 Double Beds Nonsmoking (refundable)
2 Queen Beds, Non Smoking, Lakeview (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Rooms Available
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Carbon Monoxide Detector
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Clothes Drying Rack
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fishing
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hindi
- Hygiene Certification
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Linens
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Separate Shower/bathtub
- Smoke Alarms
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Water Sports
- Wheelchair Accessible
Recent Reviews
Review
Superb
Positives:
Location was great, bed was comfortable and the lake view was wonderful.
Negatives:
Breakfast left something to be desired. Coffee was not hot and didn't taste good. Only one choice of hot breakfast was repetitive if you're there for more than two nights.
Review
Would stay there again, good...
Positives:
Most unimpressed both with the quality and the equipment , specifically the toaster which required bread to go through at least 4 times to be properly toasted. Also paper cipz and plates and plastic cutlery - all not what we would expect for price paid.
Negatives:
See above
Review
Accommodation good , b'fast bad
Review
Superb
Review
Pleasant
Review
Very good
Review
Very good
Review
Superb
Positives:
Location. The Indian restaurant was quite good.
Negatives:
Poor breakfast. We found a good place nearby. Pet tolerant not friendly. Staff standoffish
Review
Very good
Positives:
Owen was very knowledgeable and professional..
Review
Superb
Positives:
Lake View room.
Negatives:
Room cleanliness, hadn't been dusted for some time. Poor breakfast, nothing fresh (apart from pancakes), everything out of packets, No water dispenser (other than juice machine at breakfast). If you want water you have to pay for it. The only hotel of the many we stayed in on our road trip where water wasn't readily available.
Review
Good
Review
Exceptional
Positives:
The location and the cleanliness
Negatives:
Breakfast was limited
Review
Very nice staff. Large room...
Positives:
Location
Negatives:
Breakfast could have been more robust
Review
It was a pleasant experience
Review
Exceptional
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