The Black Swan Lee - Lenox an Ascend Collection Hotel
435 Laurel Street
Lee, MA 01238, US
Lee, MA 01238, US
The Black Swan Lee - Lenox an Ascend Collection Hotel welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 50 per accommodation, per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 55 lbs.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Breakfast
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Water sports
- Refrigerator
- Fishing
- Heating
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- vending machine
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Game Room
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Hindi
- Spanish
- Non-Smoking Rooms Available
- gift/souvenir shop
- carbon monoxide detector
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Non-smoking property
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Spa services
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Outdoor recreational features
- Desk/workspace available
- Allergy-free rooms available
- Cleaning products available
- Clothes drying rack
- Pets allowed (charges may apply)
- Xerox/fax in business center
Recent Reviews
Review
Very good
Review
Very good
Review
Very good
Review
Very good
Positives:
Great stay!
Review
Love this place
Positives:
Great stay!
Review
Love this place
Positives:
The location was great and being by the lake was perfect.
Negatives:
It was VERY noisy. This is not the staff's fault, but you can hear every single step being made upstairs and all the noise in the hallways.
Review
It was a nice stay and close to things we wanted to see in the Berkshires.
Positives:
The location was great and being by the lake was perfect.
Negatives:
It was VERY noisy. This is not the staff's fault, but you can hear every single step being made upstairs and all the noise in the hallways.
Review
It was a nice stay...
Review
Exceptional
Positives:
The very heavy closet door was broken and came off the hinge and fell on me. It was very heavy and took several minutes to try and get it propped back up. Very dangerous to say the least and definitely not what I planned on doing when paying for a room
Negatives:
Please see above. I wrote the issue in the wrong box
Review
Nice until a very heavy mirrored closet door fell off the hinge
Positives:
Property is very clean. Nice location. Friendly staff.
We have stayed here several times before and will continue to say here. Property has been updated and improved each year we’ve been here.
Review
We love staying here!
Positives:
The very heavy closet door was broken and came off the hinge and fell on me. It was very heavy and took several minutes to try and get it propped back up. Very dangerous to say the least and definitely not what I planned on doing when paying for a room
Negatives:
Please see above. I wrote the issue in the wrong box
Review
Nice until a very heavy...
Positives:
Property is very clean. Nice location. Friendly staff.
We have stayed here several times before and will continue to say here. Property has been updated and improved each year we’ve been here.
Review
We love staying here!
Positives:
Accessibility, friendly, clean, nice location
Review
Positives:
Accessibility, friendly, clean, nice location
Review
Superb
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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