Berkshires Untold
194 Pittsfield Road
Lenox, MA 01240, US
Lenox, MA 01240, US
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About This Property
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The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Parking
- Pets Allowed
- Meeting/Banquet Facilities
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Hiking
- Heating
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- Accessible parking
- Concierge services
- Family Rooms
- Free Wi-Fi
- Horseback Riding
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Wine/champagne
- Outdoor furniture
- Outdoor fireplace
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- Electronic room key
- balcony/terrace
- Daily disinfection
- Facilities for disabled guests available
- Non-smoking property
- Physical/social distancing guidelines
- Pets allowed (charges may apply)
- Takeout dining services available
Recent Reviews
Positives:
The room was very nice, obvious that it had been recently updated. Clean, very tastefully decorated and welcoming. Beds and bedding very comfortable. The restaurant had a limited menu, but the food was good and perfect for our needs.
Review
Convenient location, very comfortable and...
Positives:
Beautiful renovation. Nice to be in a motel style arrangement for easy access to a ground floor room.
Negatives:
I plugged my phone and watch and I pad into my charger into the outlet on the nightstand only to discover to my dismay that the night stand itself was not plugged in and so nothing was charge, The light on the nightstand worked so I assumed that the outlet worked. Apparently the cleaning staff had unplugged the nightstand cord that runs the outlet on the nightstand. I reported it and they were apologetics but it was annoying.
Review
Lovely spot!
Positives:
Beautiful renovation. Nice to be in a motel style arrangement for easy access to a ground floor room.
Negatives:
I plugged my phone and watch and I pad into my charger into the outlet on the nightstand only to discover to my dismay that the night stand itself was not plugged in and so nothing was charge, The light on the nightstand worked so I assumed that the outlet worked. Apparently the cleaning staff had unplugged the nightstand cord that runs the outlet on the nightstand. I reported it and they were apologetics but it was annoying.
Review
Lovely spot!
Positives:
Lobby, bar and patio
Review
Positives:
Lobby, bar and patio
Review
Very good
Positives:
Clean, comfortable, beautiful spaces, excellent restaurant, delicious coffee, Freindly staff, easy check in and out
Negatives:
Nothing
Review
Positives:
Clean, comfortable, beautiful spaces, excellent restaurant, delicious coffee, Freindly staff, easy check in and out
Negatives:
Nothing
Review
Exceptional
Positives:
Just outside of Lenox with a car is easy
Very clean and comfortable and thoughtful. A great place to stay to explore area.
Negatives:
A/C a little noisey but not a problem
Review
Very good
Positives:
Nice hotel but
Negatives:
Keep in mind it is located right on the road. It feels like an upgraded motel. Functional, but that is not what you come for to the Berkshires
Review
Positives:
Cozy, clean and comfortable!
Negatives:
Nothing… everything was fantastic!
Review
Wonderful… I would stay here again!
Positives:
Nice hotel but
Negatives:
Keep in mind it is located right on the road. It feels like an upgraded motel. Functional, but that is not what you come for to the Berkshires
Review
Very good
Positives:
Cozy, clean and comfortable!
Negatives:
Nothing… everything was fantastic!
Review
Wonderful… I would stay here...
Positives:
We loved the lobby/lounge area, hung out and had cocktails or tea and coffee in the mornings. Rooms were spacious, clean and very comfortable. I like that the sheets were soft and had a wonderful smell to them.
Negatives:
There wasn't really anything we didn't like. We didn't eat there because there's so many local restaurants nearby.
Review
Great place, location and staff.
Positives:
We loved the lobby/lounge area, hung out and had cocktails or tea and coffee in the mornings. Rooms were spacious, clean and very comfortable. I like that the sheets were soft and had a wonderful smell to them.
Negatives:
There wasn't really anything we didn't like. We didn't eat there because there's so many local restaurants nearby.
Review
Great place, location and staff.
Positives:
The beds were comfortable and clean and the room smelled fresh.
Negatives:
Access to the room-didn’t like being on the 2nd floor . The room was very small. No small supplies ( usually standard in a ‘boutique hotel’)
We were disappointed that the hotel was like a motel. According to the pictures and brochure advertised, it looked very different. Coffee in the morning was not good, watery, had no flavor.
Review
Disappointed because it was more of a motel feel and we thought we were staying g in a nice hotel.
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