Best Western Royal Plaza Hotel And Trade Center
181 Boston Post Road West
Marlborough, MA 01752, US
Marlborough, MA 01752, US
Best Western Royal Plaza Hotel And Trade Center is pet friendly. Pet fee USD $25 per pet, per night (up to USD $100 per stay). The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.
Reserve a room
About This Property
The largest Massachusetts hotel outside of Boston, with 47,500 square feet of adjustable exhibition space and extensive hotel amenities. In the heart of Central Massachusetts, the Best Western Royal Plaza Hotel and Trade Center is conveniently located off I-495 and the Massachusetts Turnpike. The Best Western Royal Plaza Hotel and Trade Center is the most popular trade show, convention and meeting venue in the Boston region! The hotel offers 34 acres of room accommodations, meeting space and public areas to hold events of any type and size.
Room Types
2 Double Beds, Non-Smoking (Pet Friendly Room) (refundable)
Deluxe 2 Double Beds (refundable)
2 Double Beds Mobility Accessible Bathtub Non-Smoking (refundable)
2 Double Bed Partial View Non-Smoking (refundable)
2 Double Beds Mobility Accessible Roll In Shower Non-Smoking (refundable)
1 Queen Bed Mobility Accessible Bathtub Non-Smoking (refundable)
1 King Bed Mobility Accessible Roll In Shower Non-Smoking (refundable)
2 Queen Bed Deluxe Non-Smoking (refundable)
1 King Bed Micro Fridge Non-Smoking (refundable)
1 King Bed Deluxe Suite Non Smoking (refundable)
1 King Family Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Car Rental Available
- Carbon Monoxide Detector
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Trash Cans
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Negatives:
bar and restaurant open only on Friday
Review
Very good
Review
Bad
Positives:
We arrived after 4:00 pm. They said our room wasn't ready. I asked how long it would be before we could get into the room. Theu said they had no idea. We also had a disagreement about the room I booked. They said I booked a room with one bed. I said I booked with two QUEEN BEDS. THEY SAID I DIDN'T AND WERE INSISTENT THAT I WAS WRONG. I SHOWED THEM MY RECEIPT ON MY PHONE. THEY DIDN'T APOLOGIZE FOR THEIR ERROR. IT WAS THE HOTEL ERROR, NOT BOOKING. COM.
THEY SAID THEY HAD NO QUEEN ROOMS HANDICAP ROOMS LEFT. IWE WERE DELAYED 45 MINUTES BY THEIR RECEPTION STAFF and they ended up putting us in a Double Bed room.
The shower in the room had water that trickled out of the faucett. The acoustic in the walls was terrible because we could hear the people in the next using their toilet. I mean, we literally heard them urinate.
It was extremely noisy because kids were running up and down the hallways screaming and yelling until midnight. It was a very bad stay ar a hotel I expected a lot more from.
Negatives:
See above. It wasn't good at all.
We were very disappointed
We will never stay again
Review
Poor
Positives:
Nice hotel.
Negatives:
Staff is unresponsive and unhelpful.
Review
Bad
Review
Exceptional
Review
Very good
Positives:
Pool, gym and restaurant were great.
Food was delicious, front desk was helpful.
Negatives:
Room was not clean when we got there, hours after check in time. Bed and pillows were not the most comfortable for me. It may be comfortable for other people though.
Review
Ok for a place to...
Review
Very good
Positives:
Nothing.
Negatives:
On 10/12/24 I was so disappointed with the receptionist this guy was not friendly at all. He give me a room with disability accessories without telling me. I found a shower chair in my bathroom. He didn’t go over anything with me regarding the hotel.
Review
N/A
Review
Very good
Positives:
Staff were incredible. Food selection was very good.
Review
Very good
Review
Superb
Negatives:
the breakfast was good with good choices.
Review
disappointing.
Review
Very good
Review
Exceptional
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