Candlewood Suites-West Springfield By IHG
572 Riverdale Street
West Springfield, MA 01089, US
West Springfield, MA 01089, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Casino
- Free Parking
- Swimming Pool
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Microwave
- Kitchenette
- Coffee/tea maker
- Refrigerator
- BBQ facilities
- Hiking
- Wheelchair accessible
- On-site parking
- indoor pool
- separate dining area
- seating area
- vending machine
- telephone
- dishwasher
- alarm clock
- kitchenware
- blackout curtains
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Game Room
- Kitchen
- Restaurant(s)
- English
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- gift/souvenir shop
- Shops on site
- Books, DVDs, music for children
- Linens
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Temperature check for guests and staff
- Free face masks
- Ticket services
- Contactless check-in/out
- Accessible rooms through interior corridor available
- Accessible vanities available
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Spa/sauna
- Tennis court & equipment
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Trash cans
- Socket near the bed
- Sleep comfort items
- Dining table
- Walk-in shower
- Accessible toilet
- Outdoor recreational features
- Desk/workspace available
- Fold-up bed available
- DVD/CD/Blu-ray player
- Pets allowed (charges may apply)
- Accessible bathtub available
- Accessible shower available
- Xerox/fax in business center
Recent Reviews
Positives:
Very friendly and welcoming front desk staff. Bed and pillows were fantastic!
Negatives:
Needs serious work- carpet, plaster, etc.
Review
Great value and comfort
Positives:
Very friendly and welcoming front desk staff. Bed and pillows were fantastic!
Negatives:
Needs serious work- carpet, plaster, etc.
Review
Great value and comfort
Positives:
Large room. Loved the recliner. Beds and pillows were very comfortable. Easy access to Rt5 in both directions.
Negatives:
Continental breakfast would be nice.
Review
We stayed because our regular hotel was full. We’d stay again.
Positives:
Large room. Loved the recliner. Beds and pillows were very comfortable. Easy access to Rt5 in both directions.
Negatives:
Continental breakfast would be nice.
Review
We stayed because our regular...
Review
Exceptional
Review
Very good
Review
Exceptional
Positives:
Everytime my family and I are in the area we love staying here and will continue to stay here.Hotel is very nice,rooms are spacious with a good layout.Staff is amazingly friendly and very helpful
Negatives:
There wasn't anything I didn't like but they could get some better bellhops . Å
Review
Amazing stay
Positives:
Everytime my family and I are in the area we love staying here and will continue to stay here.Hotel is very nice,rooms are spacious with a good layout.Staff is amazingly friendly and very helpful
Negatives:
There wasn't anything I didn't like but they could get some better bellhops . Å
Review
Amazing stay
Review
Exceptional
Positives:
Located right off I91 and close to shops and restaurants
Negatives:
No breakfast, tv didn’t work, carpets were stained, bad water pressure, chemically smell, understaffed
Review
Disappointing
Positives:
Located right off I91 and close to shops and restaurants
Negatives:
No breakfast, tv didn’t work, carpets were stained, bad water pressure, chemically smell, understaffed
Review
Disappointing
Review
Exceptional
Positives:
The rooms came with a substantial kitchenette, including stove top, dishes/pots/pans, full size dishwasher, and regular sized refrigerator. Had we been staying longer than just two days, that would have been a real benefit.
Negatives:
The property was a little tattered/age-worn. Scuffed around the edges. We had booked a room with two double beds, but that had us assigned to a room with one king-sized bed. There was a little bit of pushback when we tried to change the room, but in the end we were accomdated.
Review
A good value stay, especially if you want or need a functioning kitchenette!
Positives:
The rooms came with a substantial kitchenette, including stove top, dishes/pots/pans, full size dishwasher, and regular sized refrigerator. Had we been staying longer than just two days, that would have been a real benefit.
Negatives:
The property was a little tattered/age-worn. Scuffed around the edges. We had booked a room with two double beds, but that had us assigned to a room with one king-sized bed. There was a little bit of pushback when we tried to change the room, but in the end we were accomdated.
Review
A good value stay, especially...
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