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Quality Inn West Springfield

1150 Riverdale Street
West Springfield, MA 01089, US
6.6 Rating |
Quality Inn West Springfield welcomes pets at their pet-friendly accommodation. The pet fee is USD $35 per pet, per night. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
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About This Property

We're sorry! There is no availability for the dates you selected.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00 PM
Check out time: 11:00 AM

Features and Amenities

  • Free Breakfast
  • Free Parking
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • Wheelchair accessible
  • outdoor pool
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Designated Smoking Area
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Hindi
  • Malay
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Professional cleaning services
  • Cleaning products available
  • Pets allowed (charges may apply)
  • Xerox/fax in business center

Recent Reviews

Ahmed Family with young children November 16, 2025
Positives: Location spacious room friendly staff
Review
Martha Solo Traveler November 15, 2025
Positives: The location was convenient
Negatives: The gym was underwhelming
Review
Carmel A. Group Traveler November 09, 2025
Positives: Close to Big E!
Negatives: Breakfast replenishment did not keep up with demand.
Review
Overall, a pleasant, convenient place to stay.
Borishkevich Couple November 09, 2025
Positives: Friendly staff, amazing breakfast as it included eggs, sausage, bacon, hash-browns, cheese, muffins, waffles, yogurt, English muffins and bagels along with cereal, milk and juices. The location of the hotel itself was easy and convenient.
Negatives: The bed was awful and had springs poking through that made it difficult to sleep on.
Review
Overall a decent stay
Richard Couple October 22, 2025
Positives: The breakfast was pretty good.
Negatives: We arrived in at the hotel later in the evening, and the room was absolutely freezing. It never really warmed up for the evening. The furniture was in bad shape, peeling veneer, closet door with broken hinge. The freezing conditions continued in the breakfast room.
Review
Seth Family with young children October 15, 2025
Positives: Breakfast met our needs, staff were pleasant, location was convenient, and nice to have food option connected to hotel.
Review
Battersby Solo Traveler October 13, 2025
Positives: Unfortunately not a good place was cat fished by the pictures everywhere smelt like weed location was okay nothing of what I expected. No pool breakfast was terrible all around not a good place. Not a hater just not what i expected for the price… go somewhere else Hampton inn or comfort inn
Review
Clement Business Traveler October 13, 2025
Positives: Hospitality and compassion ❤️.
Negatives: Nope
Review
Susan Couple October 11, 2025
Positives: The location was very convenient off the highway, included breakfast and allowed pets at a reasonable price.
Review
Just a quick overnight stay on the road.
Mary Solo Traveler October 11, 2025
Positives: Location easy on easy off.
Negatives: I was on the loud side of the building facing the interstate highway…perhaps if my room was on the other side facing the parking lot it would have been a quieter room!
Review
For the value, It was what I paid for. The building itself, especially the public spaces could use an upgrade to the fas
Erin Family with young children October 09, 2025
Positives: I wasn't pleased with anything.
Negatives: The faucet wasn't secured to the bathroom counter. Ceiling tiles were put together with clear tap. Tissue holder was coming off the wall. Someone had definitely smoked in the room. The room was musty & sticky. & did i really see a command strip for a hook on the back of the bathroom door???
Review
ABSOLUTELY NOT
Benjamin Couple September 29, 2025
Positives: Nothing it had a foul smell in the lobby and through the entire building smelled like marijuana.
Negatives: The sheets and towels were dirty and had stains on them, the room smelled like cigarettes and marijuana, the air conditioner barely worked.
Review
It was q horrible experience.
Lisa Family with young children September 28, 2025
Positives: The room was clean and the breakfast was ?
Review
Melissa Family with young children September 26, 2025
Positives: The staff seemed friendly. The breakfast was decent.
Negatives: The room smelled musty. There was black mold around the surround for the shower. The balconies were basically unusable because they were dirty and filled with cobwebs, lots of bugs.
Review
I felt grossed out and worried that we would bring home bedbugs or get sick from the unhealthy air.
Diana Couple September 23, 2025
Positives: It was situated a short distance from the Big E. Plenty of parking and options outside of the hotel.
Negatives: The sliding glass door was broken. The glass had completely separated from the door. We were unable to close it and we went to sleep with the sounds of the highway next to it. We told them we were ok with this since it offer some fresh air to go to sleep.
Review
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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