Extended Stay America Suites - Detroit - Southfield - Northwestern Hwy

Negatives: nothing

Negatives: I was checked into dirty room, beds nlt made, trash through out the room etc. I was told only one other room was availavle tp give me and no was available to clean the room i was i was already in. I was traveling with my children so i took the next room. Walked in it smelled lile cat piss, the strong smell of marijuana in the hallway, exposed brokem lamp, no towels i had to wait for towels to washed and had to go ask for toilet paper because no toilet paper, dogs using the batjroom in the front of the hotel, flithy carpet, window silla, stove the curtains falling off the windows amd the closet. I was told by one of the front desk that the accomodations are usually for long terms giest 30 daya or more not someone staying a day or two so they usually dont run into my complaints but they also had checked another lady while i was at the desk into a dirty room as well. They advertise breakfast which consist of oatmeal thats it. This is definitely not what i spent my money for. I had to buy stuff to wipe down in here so my kids could sit down. I have never been this uncomfortable in accomodations i paid for. And mamagment wont answer messages or phone calls. Its a joke

Negatives: Card was charged with out my authorization

Negatives: Nothing

Negatives: The management, the way it smelled when you walked in the building, the fact that they didn't have a variety for breakfast and stated they were waiting for a shipment and didn't know when it would arrive. The towels were dingy and tore. The bed is extremely hard and the pillows are really flat. The TV is really old and outdated and the remote barely works. The hallways were filthy and the carpet was worn down. When we asked about breakfast and being reimbursed they said we can't do that. This was not worth the cost of $300. Very disappointed. I am thinking of calling their corporate office. Didn't bother to take pictures because of the disappointment.