MainStay Suites St. Louis - Galleria
8011 Galleria Pkwy
Saint Louis, MO 63117, US
Saint Louis, MO 63117, US
MainStay Suites St. Louis - Galleria welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $100 per stay. The number of pets allowed is 2. **Greatly appreciate your cleaning up after your pet. No pet weight limit.
About This Property
Located 10 miles from St. Louis Gateway Arch, MainStay Suites St Louis - Galleria offers 3-star accommodations in Richmond Heights and has free bikes, a seasonal outdoor swimming pool and a garden. Among the facilities at this property are a 24-hour front desk and an ATM, along with free WiFi throughout the property. The hotel features family rooms. The hotel has a sun terrace. A business center is at guests' disposal at MainStay Suites St Louis - Galleria. Hollywood Casino St. Louis is 17 miles from the accommodation, while Six Flags St. Louis is 24 miles from the property. St. Louis Lambert International Airport is 8.1 miles away.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Rooms Available
- Audible Alarm
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- CCTV Security In Common Areas
- Car Rental Available
- Children's Playground
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Designated Smoking Area
- Desk/workspace Available
- Electronic Room Key
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- Fitness Center
- Flashing Door Knocker Available
- Free Parking
- Free Wi-Fi
- Garden
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Invoices
- Ironing Amenities
- Kids' Pool
- Kitchen
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room And Suites Access Through Exterior Corridor
- Room Towels Provided
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa Services
- Spanish
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- Telephone
- Tennis Court & Equipment
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
- Xerox/fax In Business Center
Recent Reviews
Review
Bad
Review
Superb
Positives:
Dirty fridge and bed skirt. Also no one at front counter after 10 to help me get in my room after I was locked out! I had to get a hotel for the night elsewhere because no one was there to help me get back in my room
Negatives:
Dirty room and no body at counter after certain time at night
Review
Very low
Positives:
Only thing I liked was the helpfulness of staff and their above and beyond attitude. Although my stay was very unpleasant the staff where quick to react and kind. They were very sympathetic. I appreciate that. Thank you lots.
Negatives:
For starters when I arrived the room didn't seem as what I had reserved for but I guess it was although I. Not quite sure. On the mainstay suites website and booking.com the it was listed the hotel had a indoor/ outdoor pool, and hottube amongst other amenities that they actually didn't have. I was very disappointed because I promised my Birthday boy and his friend they would be able to go swimming. Besides that upon entering room we discovered there was no blankets or enough linen to accommodate us and there was non In the office either so we had to strip bed in order to have extra covers after during that we notices the bed cover was filthy it had stains all over it and it was pretty gross. In addition the was no mattress for the pull out sofa bed so I had to sleep on the floor with a baby and no blankets. It was uncomfortable and horrible. To top it off the television in the room did not work at all. The kids and I had to wait till next morning to get it fixed after being told there where no other rooms available ☹️. So we had to look at our phones for entertainment. After getting wifi access the internet was very slow and unsatisfying. Half of thr put let's did not work in the room for charging phones so we had to take turns using a few outlets. After being there a couple days it was time for checkout. I was told I would get a refund and an additional refund after they made a call to another staff member to verify it. Then they would give me a call back to confirm refund amount. However I never received a call about the situation. It felt like I was forgotten.
Review
Friendly Staff with Unpleasant and...
Review
Very good
Review
Exceptional
Positives:
Great location
Negatives:
It looked as if they were making repairs and it wasn't done but yet they still gave it to us
Review
Pleasant
Review
Very good
Review
Very good
Positives:
No breakfast was included.
Negatives:
The room had a bed and a foldable couch. It was booked for 3 people. The couch had food and hair and didn't have a pillow. The bathroom had blood by the toilet.
Review
Bad
Positives:
I never got a chance to try the breakfast. My first time staying at this suite the room was covered in ants. I could not get in contact with the front desk because the doors were locked and I got attacked by someone in the next room because she says that my car was in perfect
Negatives:
Everything was terrible
Review
Clean up and exterminate
Positives:
Great location and the extra space of the kitchen was lovely.
Negatives:
Cold water shower. Water heater isn't big enough to run four units off of it.
Review
Good
Review
Exceptional
Positives:
The fast check in
Negatives:
it never said anything about an $200 deposit
Review
Exceptional
Review
Superb
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