Ameristar Casino Resort Spa St. Charles
1 Ameristar Boulevard
Saint Charles, MO 63301, US
Saint Charles, MO 63301, US
Pet guests are welcome at Ameristar Casino Resort Spa St. Charles. **In common areas, pets must be on leash or in carrier.
About This Property
Located 5.1 miles from Hollywood Casino St. Louis, Ameristar Casino Resort and Spa (St. Charles) offers 4-star accommodations in St. Charles and has a bar, a casino and a spa & wellness center. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. St. Louis Gateway Arch is 24 miles away and Forest Park (St. Louis) is 18 miles from the resort. St. Louis Zoo is 18 miles from the resort, while Fox Theater is 20 miles from the property. St. Louis Lambert International Airport is 5.6 miles away.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Alarm Clock
- Bar
- Bathtub
- Casino
- Closet
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Contactless Check-in/out
- Daily Disinfection
- Desk/workspace Available
- Doorman
- Elevator
- English
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Ironing Amenities
- Korean
- Linens
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Mirror
- Nightclub/DJ
- Non-smoking Property
- On-site Parking
- Refrigerator
- Restaurant(s)
- Room Service
- Seating Area
- Separate Living Room
- Separate Shower/bathtub
- Sofa
- Spa Services
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
Recent Reviews
Positives:
Nothing!!!
Negatives:
There was no housekeeping if you wanted your room cleaned you had to clean it yourself, there was no microwave if you wanted one you had to pay 30.00 dollars a day , you also had to pay 11.00 dollars a day for resort fee, I would never stay there again.
Positives:
The room were large and quiet
Negatives:
Ii came back to the room about 7:30 PM. I went to the front desk and mentioned that the housekeepers forgot to clean the room and make the beds. Their response was we don't clean until after your duration of stay is over with. Had to ask for clean towels
Positives:
SECURITY,ACCESSABLE
Negatives:
FAULTY LAMP AND WALL ELECTRIC SOCKETS
Positives:
Exactly what I was expecting based on posted photos. LOVED the bathroom with double sinks!!
Negatives:
N
Positives:
Nothing.this hotel has went downhill in all aspects.
Negatives:
Room was filthy.burn holes in the carpets.sofa not cleaned.furniture scratched up.and then they want to charge --- a nite for it.
Review
This guest did not leave comments about this hotel.
Negatives:
Staff was difficult and unaccommodating when room was not up to the standards described when I booked.
Positives:
Would love to receive promotions on rooms
Positives:
The room itself was very nice. Spacious bathroom with nice tub. Room layout was really nice.
Negatives:
The shower door was broken and the front desk gave me someone elses receipt at checkout.
Review
This guest did not leave comments about this hotel.
Positives:
The layout of the rooms is excellent. Very roomy and comfortable.
Negatives:
We paid for a room in advance, however, upon checkout another resort charge was added! Hotel could do a better job on detailed cleaning. Our room was pretty clean, but dusty, and shower had some mold in the seams/corners.
Positives:
Friendly staff when greeted at the front desk.
Negatives:
Found a toothpick on the table, suggests that the place was not thoroughly cleaned. when we ordered delivery, (no food options) we asked front desk and asked if we can get some plastic forks and spoons. front desk said you can go next door and maybe find
Negatives:
The hot tube was not working. The room smelled like marijuana. Guest in room next to us were yelling at each other. Was woken up by construction
Review
This guest did not leave comments about this hotel.
Review
This guest did not leave comments about this hotel.
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