TownePlace Suites by Marriott Manchester-Boston Regional Airport

Negatives: The room above us was quite loud very late at night.

Negatives: The room above us was quite loud very late at night.

Negatives: Pull out bed was like sleeping on a board

Negatives: Pull out bed was like sleeping on a board

Negatives: The smell. Someone had a dog that urinated all over in the room and possibly the hallway right outside the elevator on the 2nd floor. The staff really tried to cover it up but it didn’t work. We were by the elevator when the ladies with the dog came out. They smelled just as bad. The queen “bed” couch was horrible! The bottom cushions of the couch flipped over onto the floor which left you with the insides of the couch. A plastic lined piece of wood. I tried to lay on it and it was very hard. Tiffanie at the front desk gave me extra blankets to try and make it softer but it did not work so I slept on the couch which was almost as hard. The bathroom door didn’t shut all the way so you couldn’t lock it. The desk chair was broken. The pool desperately needs a make over. It is green and black on the bottom in spots. Breakfast is mediocre at best. Overcooked eggs and undercooked sausage every day we were there. They could have at least switched it up. I’ve spent half as much money and stayed in better hotels. Not worth the price at all!

Negatives: The smell. Someone had a dog that urinated all over in the room and possibly the hallway right outside the elevator on the 2nd floor. The staff really tried to cover it up but it didn’t work. We were by the elevator when the ladies with the dog came out. They smelled just as bad. The queen “bed” couch was horrible! The bottom cushions of the couch flipped over onto the floor which left you with the insides of the couch. A plastic lined piece of wood. I tried to lay on it and it was very hard. Tiffanie at the front desk gave me extra blankets to try and make it softer but it did not work so I slept on the couch which was almost as hard. The bathroom door didn’t shut all the way so you couldn’t lock it. The desk chair was broken. The pool desperately needs a make over. It is green and black on the bottom in spots. Breakfast is mediocre at best. Overcooked eggs and undercooked sausage every day we were there. They could have at least switched it up. I’ve spent half as much money and stayed in better hotels. Not worth the price at all!

Negatives: I was extremely disappointed with my stay. The hallways had a strong, overwhelming odor coming from another guest’s room, and it genuinely smelled like something had died. This wasn’t a mild pet smell at all. You had to walk through it as soon as you stepped off the elevator, and it made getting to my room really unpleasant. The hotel did not address the issue until the next day, which was unacceptable given how severe it was. The hotel itself was also much dirtier and more worn down than the photos online suggest. I could tell housekeeping and maintenance were doing what they could, and they were mopping and cleaning, but the building is simply outdated. The carpets need to be removed and replaced with modern flooring, and the small updates in the rooms don’t make up for the overall condition. On top of that, I was told I would receive a discount, and while they took $40 off the stay, I then noticed charges for parking and a nightly room fee of $5. I didn’t even have a vehicle, so it felt like they added fees that essentially canceled out the discount. Because of the smell, I didn’t feel comfortable eating any food on the property. I couldn’t imagine anyone preparing meals while that odor was in the building. I would not stay here again. I’d rather pay more for a hotel that feels clean, updated, and comfortable.

Negatives: The front desk lady was real rude and they told me I was blacklisted without giving me a answer on why I was blacklisted we did not mess up the room and we did not do anything to the room it felt like they were prejudice

Negatives: The front desk lady was real rude and they told me I was blacklisted without giving me a answer on why I was blacklisted we did not mess up the room and we did not do anything to the room it felt like they were prejudice

Negatives: I was extremely disappointed with my stay. The hallways had a strong, overwhelming odor coming from another guest’s room, and it genuinely smelled like something had died. This wasn’t a mild pet smell at all. You had to walk through it as soon as you stepped off the elevator, and it made getting to my room really unpleasant. The hotel did not address the issue until the next day, which was unacceptable given how severe it was. The hotel itself was also much dirtier and more worn down than the photos online suggest. I could tell housekeeping and maintenance were doing what they could, and they were mopping and cleaning, but the building is simply outdated. The carpets need to be removed and replaced with modern flooring, and the small updates in the rooms don’t make up for the overall condition. On top of that, I was told I would receive a discount, and while they took $40 off the stay, I then noticed charges for parking and a nightly room fee of $5. I didn’t even have a vehicle, so it felt like they added fees that essentially canceled out the discount. Because of the smell, I didn’t feel comfortable eating any food on the property. I couldn’t imagine anyone preparing meals while that odor was in the building. I would not stay here again. I’d rather pay more for a hotel that feels clean, updated, and comfortable.