Delta Hotels by Marriott Somerset

Negatives: The place is old. The furnace is very loud. Turns on at night and every time I wake up. It's very hot while it blows, then gets rather cold. Very dry air in the room.

Negatives: The automatic TV shut off was frustrating as it did not respond to remote input and shut off movies twice, requiring me to sign back in to Amazon.

Negatives: Traffic noise off 287 was loud. Tv repeatedly lost signals when using it. Wifi would not connect and desk didn't know the correct password to get on it. Glad it wasn't a business trip where I need wifi or i would have left the hotel. Staff at night needs more training. Maid didn't clean the shower drain so hair from a previous guest was on it , really disgusting. Towels weren't replaced after she took the wet ones ,every day it was less and less towels. Seems staff is only there for a paycheck and doesn't care. Manager was apologetic but that doesn't fix problems, maybe she isn't ready for prime time yet. Sometimes a manager needs to be more assertive and also get out from behind the desk and inspect the work being done. Managing isn't a sit down and watch job.

Negatives: Paper thin walls-we could hear everything happening in every room around us, as well as from the halls. Our room and bathroom were not properly cleaned- especially the shower stall. The person who checked us in was not very friendly. We couldn’t wait to leave this place.

Negatives: The bartender was rude and acted like I was bothering him to get me a menu or to serve me. I didn't want to sit at the bar which seemed to annoy him bc he wasn't able to just loop around and stay in one area. What if I had a drinking problem and didn't want to be tempted? How he acted was really less than desirable with me wanting to sit at a table. I almost left but I was hungry. I was also alone and didn't want to sit at the bar with guys who were alone or with a friend or two. Just wanted my space and do some work. I was a server and bartender for many years and if I were to have ever talked to a customer like he did me, or acted like he did I would have been fired. The girl he was training was very sweet though.