Holiday Inn Express and Suites Los Alamos Entrada Park
60 Entrada Drive
Los Alamos, NM 87544, US
Los Alamos, NM 87544, US
Holiday Inn Express and Suites Los Alamos Entrada Park is pet friendly. Pet fee two pets up to 15 lbs or one pet up to 60 lbs for an additional fee of USD $20 per night (not to exceed USD $150 per month). The number of pets allowed is 2. Pet weight limit is 15 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
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About This Property
Located in Los Alamos, Holiday Inn Express and Suites Los Alamos Entrada Park by IHG has air-conditioned rooms with free WiFi. The property is around 15 miles from Cities of Gold Casino, 31 miles from The Plaza and 18 miles from Bandelier National Monument. The hotel provides an indoor pool, hot tub and a shared lounge. Rooms are complete with a private bathroom equipped with free toiletries, while certain rooms at the hotel also offer a seating area. At Holiday Inn Express and Suites Los Alamos Entrada Park by IHG each room comes with a TV with cable channels. The accommodation has a sun terrace. Staff at the 24-hour front desk speak English and Spanish. Santa Fe Opera is 28 miles from Holiday Inn Express and Suites Los Alamos Entrada Park by IHG, while Georgia O Keeffe Museum is 31 miles away. Santa Fe Municipal Airport is 40 miles from the property.
Room Types
1 King Bed Standard (non-refundable)
1 King Bed Standard Mobility Accessible Tub (non-refundable)
1 King Bed Standard Non-Smoking (non-refundable)
1 King Bed Suite (non-refundable)
2 Queen Beds Standard (non-refundable)
Standard Room (non-refundable)
1 King Bed Suite Sofa Bed (non-refundable)
2 Queen Beds Suite Sofa Bed (non-refundable)
2 Queen Beds 1 Bedroom Suite (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Body Thermometer Available
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Linens
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Room Service Available
- Room Towels Provided
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Toiletries Provided
- Wake Up Call
- Wheelchair Accessible
- Xerox/fax In Business Center
Recent Reviews
Positives:
The room, exercise room, and breakfast were all good... manager friendly and talkative.
Negatives:
I do not appreciate being billed twice for one night- which happens- but more importantly- being repeatedly ignored in my attempts to address the snafu... first after messaging the the property with pertinent information through Bookings.com to where I needed to call three days later (the manager who checked me in and acknowledged the stay was prepaid)... only to be followed two more days of inaction and my follow up phone call not being returned (nor erroneous charge credited)- I get that they location may be understaffed, busy at times, or have some Byzantine accounting practices but six days and counting to address their mistake- unacceptable.
Review
Nice stay followed by backend...
Review
Exceptional
Review
Exceptional
Negatives:
We arrived around 8.45pm to an empty lobby. After waiting for 10 minutes for a member of staff I called the hotel's phone number hoping someone would answer and we would be able to check in, but there was no answer. A member of staff (the manager) showed up around 30-35 minutes after we arrived. When we voiced our disappointment with having to wait that long to check in, she told us that the room was ready for us. We were informed that they are short staffed, and that she was cleaning our room during her absence. There are two issues with this. First, standard check in is in the afternoon, so the room should have been ready hours prior to our arrival, and second - staffing issues shouldn't rub off on hotel guests, who do not get to pay less for their stay if there is no staff available.
We asked to not be charged, as we wanted to stay elsewhere at this point. The manager took our concerns personally and became argumentative. When another potential guest showed up, she informed us that 'this lady will take your room, so you can leave'.
Review
Avoid, due to staffing issues
Positives:
Upon checkin the hotel put a hold on my account and upon check out they insisted on charging my account again. I was double charged and they refuse to release the hold on my account. The front desk lady was rude treating me like I had no idea what I was talking about! My bank says all they have to do is release the hold and they refuse to release the hold. I asked for a managers phone number and got no response. If the hotel doesn’t release the hold I have to wait 9 days and hope the hotel releases the funds.
Review
Plan to be double charged...
Review
Exceptional
Positives:
I really liked my time here! I like to walk in the morning and there is a fantastic paved walking trail that starts right by the co-op store. The employees were kind. Jose was at the reception desk in the morning and he was SO KIND and helpful. The amenities were better than the other hotels I’ve been at on this trip. They even had oatmeal (the healthy kind with no sugar) included in their breakfast bar. It was delightfully quiet. They even decorated the lobby for Easter. I cannot think of anything that would make my stay nicer.
Review
Great place
Review
Very good
Review
Exceptional
Review
Very good
Review
Very good
Positives:
Nothing
Negatives:
Didnt get a double bed room though I specifically selected 2 beds...we got a suite with a bed and a couch. Couldnt even try the pull out mattress as it was thin as paper. Slept on couch way too short for. Hard sleeping made it. We were NOT a priority at the FD. Literally waited in the lobby for 45 mins before we finally had room. When I asked to just cancel, bc they could not offer what I selected, bc "24 hr policy" however I had booked it only 2 hours earlier. I love HolidayInn Expresses...It has been my "safe" always meets needs. This was the worst experience Ive ever had at a H.I . Breaking the perfect street of H.I stays
Review
Bad
Positives:
Everything
Negatives:
Price, I wasn’t with the government so rate was too high
Review
Good
Review
Exceptional
Positives:
breakfast was incredible, nice area, very clean, plenty for younger kids to choose from as well.
Negatives:
was advised by front desk staff that less expensive to book directly-- will know for next time!
Review
Exceptional
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