Red Roof Inn Rochester - Henrietta

4820 West Henrietta Road
Henrietta, NY 14467, US
5.6 Rating | 2-Star Hotel |
Pets stay FREE of charge. One well-behaved family pet per room. Pet weight limit is 80 lbs.
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Amenities

Book Now from $87/night

About This Property

Located close to Interstate 90 and Interstate 390, this Henrietta hotel features free Wi-Fi and rooms equipped with plush bedding and a flat-screen cable TV. Rochester Institute of Technology is 4 miles away. All non-smoking rooms feature bright decor along with a work desk and private bathroom. Tea and coffee-making facilities are also provided at Rochester Red Roof Inn. A 24-hour front desk is available for desk. Vending machines that have drinks and snacks are also available. Shopping and dining are within 4 miles of Red Roof Inn Rochester - Henrietta. The University of Rochester is 5 miles away.

Room Types

Deluxe King Smoke Free (refundable)

Deluxe King Smoke Free
  • Deluxe King Smoke Free - Free WIFI, Free Parking, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
$86.70
nightly

Room Details

ADA Accessible Superior King Smoke Free (refundable)

ADA Accessible Superior King Smoke Free
  • ADA Accessible Superior King Smoke Free - Free WIFI, Free Parking, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
$91.20
nightly

Room Details

Superior King Smoke Free (refundable)

Superior King Smoke Free
  • Superior King Smoke Free - Free WIFI, Free Parking, Fridge, and Microwave.
  • Sleeps up to 2
  • Free cancellation
$91.20
nightly

Room Details

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 03:00 PM
Check out time: 11:00 AM

Features and Amenities

  • 24-Hour Front Desk
  • ATM Or Cash Withdraw On Site
  • Air Conditioning
  • Alarm Clock
  • Blackout Curtains
  • Clothes Dryer
  • Coffee/tea Maker
  • Contactless Check-in/out
  • Daily Disinfection
  • Daily Housekeeping
  • Desk/workspace In All Rooms
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Free Parking
  • Free Wi-Fi
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Hygiene Certification
  • Internet Access In Public Areas
  • Ironing Amenities
  • Kitchen
  • Linens
  • Microwave
  • Non-smoking Property
  • On-site Parking
  • Physical/social Distancing Guidelines
  • Private Entrance
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Room Towels Provided
  • Safety Deposit Box
  • Separate Shower/bathtub
  • Smoke Alarms
  • Smoking Allowed
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Telephone
  • Toiletries Provided
  • Vending Machine
  • Wheelchair Accessible
  • Wooden/Parqueted Flooring

Recent Reviews

Paul solo traveller July 31, 2022
Review
Pleasant
Kathleen family with young children July 31, 2022
Positives: nothing.
Negatives: everything was dirty. room was not clean. stairways to rooms were disgusting
Review
Bad
Cayugalady family with young children July 22, 2022
Review
Good
Nada review category business travellers July 19, 2022
Positives: no breakfast was included in the price
Negatives: Room was not cleaned a single time during the tree weeks. They do not do it on the weekends for "stay over" guests. Changed bed sheets only once during the stay, at my request. Floor seemed to have never been cleaned. They would not come in to check whether towels need to be changed and garbage removed.
Review
An experience that I would...
Janet young couple July 19, 2022
Positives: Convenient location
Negatives: Dead bolt non-existent. main light over sink didn’t work. Top sheet so stained and nasty. Floor was so dirty it made our feet black and wore my shower shoes most the time.
Review
felt unsafe and so dirty
Rachel family with young children July 18, 2022
Positives: The location was close proximity to the family we had traveled to see.
Negatives: No housekeeping services AT ALL, room never cleaned or replenished. Most of the lights in the room didn't work and it took 4 DAYS for staff to replace bulbs. Toilet stopped flushing on day 3 of trip, still not repaired upon checkout on day FIVE. Was told all other rooms booked and we couldn't change rooms. Previous guest's dirty laundry on floor under nightstand and bed. Microwave filty. Room had no smoke alarm (or previous guest had broken it and it was never repaired). Tub drain barely worked, showers became near baths. Apathetic and dismissive staff took our complaints and did nothing, to include the manager. Was told by the manager he could do nothing since the room was booked through Booking.com. We tried to get some of our money back and were told it wasn't possible as Booking.com had "already paid" the RedRood Inn.
Review
Everything about this inn was...
Eileen family with young children July 15, 2022
Positives: The girl at the front desk was very sympathetic to my complaints although she could do nothing for me.
Negatives: My room was not clean. I checked in very late at night and then had housekeeping banging on my door shortly after 9am. I told them to come back later I was sleeping. I left for the day and when I returned housekeeping had not been there. Then even though I paid through the booking.com app, the hotel charged me for the room again.
Review
Bad
Vadim solo traveller July 15, 2022
Negatives: dirty floor and bathroom also small roaches was in the bathroom
Review
Good
Katherine solo traveller July 12, 2022
Positives: I did not participate in the breakfast.
Review
very good.
Alexander family with young children July 11, 2022
Positives: Everything was reasonably good
Negatives: The bathroom could be cleaner
Review
A good experience
Kenneth young couple July 10, 2022
Review
Good
Betsy young couple July 6, 2022
Review
Superb
Richard young couple July 2, 2022
Positives: convenient location
Negatives: Some lights not operational wobbly toilet stale outdoor
Review
Passable
Pamela family with young children June 30, 2022
Review
Superb
Laurie family with young children June 29, 2022
Review
Very poor
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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