Courtyard by Marriott Ithaca Airport/University
29 Thornwood Drive
Ithaca, NY 14850, US
Ithaca, NY 14850, US
Courtyard by Marriott Ithaca Airport/University is pet friendly. Pet fee is USD $75 per stay. The number of pets allowed is 2. *No pet weight limit. Pets may be left unattended in room when crated.
About This Property
Set around a green garden, the award-winning Courtyard Ithaca is minutes from Cornell University and adjacent to Tompkins Regional Airport. It features an indoor pool and a well-equipped gym. The spacious rooms at the Courtyard Ithaca are decorated with modern furniture, large beds and a seating area. Internet access is free and a work desk is standard in all rooms. Guests can enjoy a daily hot breakfast, served at the Courtyard Café. On-site vending machines provide a selection of drinks and snacks 24/7. Popular nearby attractions include Cayuga Nature Centre, a 10-minute drive from the Courtyard Ithaca hotel. The surroundings offer plenty of hiking possibilities along the Finger Lakes Trail.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Public Restrooms
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Allergy-free Rooms Available
- Audible Alarm
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Bathtub
- Blackout Curtains
- Car Rental Available
- Carpeting
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Coffee/tea Maker
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Designated Smoking Area
- Desk/workspace Available
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- Fitness Center
- Flashing Door Knocker Available
- Free Parking
- Free Wi-Fi
- Garden
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Indoor Pool
- Invoices
- Ironing Amenities
- Kids' Pool
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Linens
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room And Suites Access Through Exterior Corridor
- Room Service
- Room Towels Provided
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Seating Area
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Spa Services
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Aids Braille/Tactile Signs
- Visual Alarms
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
The location is close to the university and that is why we chose this hotel.
Negatives:
I have traveled globally and this is the WORST hotel stay experience in my life. The front desk is CLUESLESS, RUDE, and UNPROFESSIONAL. The AC is broken in the hot & humid summer and the front desk can only offer a fan in a large suite (a separated living room and bedroom!) After we requested to speak to the manger (waiting for almost an hour), the manager finally arranged a room change (a smaller room but at least it has AC). The very next day, the front desk (Mr. Darius Cureton) claimed we did not have the breakfast in our package and we showed the booking/confirmation printout with breakfast package. He still claimed it is not displayed in the system, Then, we explained that there is a room swap last night due to the AC issue. All of a sudden, Mr. Darius Cureton just lost his temper and shouted at me: I AM NOT TALKING TO YOU!! while my wife and I standing together and tried to explained the situation. After several attempts (forward and backward with his rude manners and NOT LISTENING TO CUSTOMERS ), he finally understood and found that we have the breakfast package in our reservation, although he kept lying: this is what he said originally. I've verbally, written a memo (asked for a phone call back), and email to the hotel general manager to file an official complaint about this matter and asked for the necessary action and the progress update. As expected, it has been a week and no response/phone call from the GM or hotel. Not sure what went wrong with this customer service from Marriott Courtyard but I will NEVER EVER book Marriott Courtyard.
Review
Do NOT, NOT, NOT book this hotel!
Positives:
Quiet environment outside of the town. Good evening bar. We spent only one night there, everything was OK.
Negatives:
Breakfast was a bit poor.
Review
Very good
Positives:
Not a thing.
Negatives:
The staff was not accommodating at all. The location was very secluded and didnt feel safe
Positives:
Location
Negatives:
No USB or c port
Review
Place to stay close to airport
Review
Perfect
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