Aloft New York Chelsea
132 West 28th Street
New York City, NY 10001, US
New York City, NY 10001, US
About This Property
Located in New York and with Madison Square Garden reachable within a 8-minute walk, Aloft New York Chelsea provides express check-in and check-out, allergy-free rooms, a shared lounge, free WiFi and a bar. This 4-star hotel offers a 24-hour front desk and an ATM. The property has evening entertainment and a business center. At the hotel every room comes with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. At Aloft New York Chelsea the rooms have bed linen and towels. Guests at the accommodation can enjoy an American breakfast. Popular points of interest near Aloft New York Chelsea include Flatiron Building, Penn Station and Macy's. The nearest airport is LaGuardia Airport, 7.5 miles from the hotel.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Access To Health Care Professionals
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Allergy-free Room
- Auditory Guidance
- Bar
- Board Games/puzzles
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- Cashless Payment Available
- Coffee House On Site
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Dry Cleaning
- Electric Vehicle Charging Station
- Emergency Cord In Bathroom
- Evening Entertainment
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free WiFi
- Fruits
- Games Room
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Higher Level Toilet
- Indoor Play Area
- Internet Services
- Invoice Provided
- Key Card Access
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Live Music/performance
- Live Sport Events (broadcast)
- Lower Bathroom Sink
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Mobile App For Room Service
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Check-in/check-out
- Property Is Cleaned By Professional Cleaning Companies
- Safety Deposit Box
- Security Alarm
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Soundproof Rooms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Visual Aids: Braille
- Visual Aids: Tactile Signs
- Wheelchair Accessible
- WiFi
Recent Reviews
Positives:
Clean, central location, lifts were good.
Negatives:
Hotel charged me twice for our stay, also sent out washing to their dry cleaners when we booked to have a laundry pick it up $500 vs $60, then charged us for the dry cleaning. Eventually refunding it. Then held the payment and took a long while and many complaints to release the funds. Rooms were tiny, nowhere to put the suitcases. View was the building next door. No restaurant in the hotel.
Review
Not the best, book elsewhere.
Positives:
Central location - Brand new rooms/modern facilities
Review
Perfect hotel at central location...
Review
Exceptional
Review
Good
Review
Good
Review
Pleasant
Positives:
Housekeeping never came, despite my calling 3X over the course of the day and early evening.
Negatives:
If they had implemented housekeeping, I'd recommend the hotel to everyone. Now I won't recommend it to anyone.
Review
Promising start, awful finish.
Positives:
I love how comfortable the beds where and the view was beautiful.
Negatives:
One of the windows didn’t close completely, and you don’t have that much privacy in the bathroom but everything else was perfect.
Review
Best hotel for a bachelorette...
Review
Passable
Positives:
Everything, it was immaculately clean , the bed was comfortable, great refrigerator and a nice shower.
Negatives:
Nothing really.
Positives:
Nothing , completely disaster.
Negatives:
3 days no room cleaning no new towel , there are a lot mosquitos in bathroom. Next room gave fire alarm at 3 am , then fire fighters came our room and broke other room door. We did not sleep all night.
Review
Waste of money , worst...
Positives:
Everyone was so kind from the front staff to the bartender. My daughter got sick in the middle of the night and they worked to help me get what I needed for her. Will definitely stay here again!
Negatives:
Liked everything
Review
One of the top rated...
Review
Superb
Positives:
I like the cleanliness and that it was modern. I didn't like the fact that the custodians follow you around and make you feel uncomfortable. I stayed for four days wanted to extend and was told that they were sold out which was a lie. The front house employee yelled at me in front of the manager and the manager didn't say anything. The Haitian young lady at the front desk at Chelsea. I was told I had to book by third party but for some people they would take reservations at the desk. They lack professionalism and show favoritism .
Review
Pleasant
Positives:
Modern & clean room. Quick response
Negatives:
The room is too small for 3 persons
Review
Very good
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