DoubleTree By Hilton New York Times Square West
350 West 40th Street
New York City, NY 10018, US
New York City, NY 10018, US
DoubleTree By Hilton New York Times Square West welcomes pets at their pet-friendly accommodation. Pet fee is USD $50 per stay. Pet deposit of USD $50 per stay. The number of pets allowed is 1. Dogs only. Pet weight limit is 25 lbs. *Dogs may not be left unattended in room. Dog potty area on property.
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About This Property
The DoubleTree by Hilton Hotel New York – Times Square West is within 0.9 mi of Times Square, The Empire State Building and Jacob Javits Convention Center. All rooms at the DoubleTree by Hilton Times Square West have a desk, 40-inch HDTV, coffee maker, in-room safe and black-out curtains. Guests can enjoy views of the river, Manhattan uptown/downtown skyline and/or Times Square from rooms on the higher floors. The rooftop lounge, High Bar & Lounge, at the DoubleTree Times Square West offers unobstructed views of Manhattan. The on-site restaurant, Tranzit Restaurant & Bar, serves American cuisine for breakfast, lunch and dinner. This hotel also has a 24-hour business center, a fitness center, 900 square feet of meeting space and offers room service. Rockefeller Center is 1.2 mi away while Broadway theater, Majestic Theater, and The Port Authority Bus Terminal are within 1148 feet of the DoubleTree by Hilton Hotel New York.
Room Types
1 King Bed Freedom Tower Premium View (refundable)

1 King Bed Premium City View (refundable)

2 Double Beds Standard (refundable)

2 Double Beds City View (refundable)

2 Double Beds Premium City View (refundable)

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Doorman
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- French
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Heating In Public Area
- Hiking
- Hindi
- Hygiene Certification
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Italian
- Japanese
- Kitchenware
- Korean
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Room Towels Provided
- Russian
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Soundproof Rooms Available
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Review
Very good
Positives:
Just at the street next to TIMES SQUARE
Negatives:
The place is calm
Review
Very good
Positives:
Unfortunately I wasn't happy with my stay
Negatives:
Restaurant awful
Charging 5 dollars for hot water w/tea bag
Waiting time for elevators
Guest Services not very pleasant
Food vey low quality
No since of urgency
Telling guest the restaurant only takes cash once you sit down when they do take cash just lazy to provide or let you know it can me charged to your room. Roof top closed and never told till after booking
Review
Happy it's over you can...
Review
Passable
Positives:
Absolutely nothing
Lobby, elevators and floors smell of marijuana. Staff turn a blind eye when we initially notified them of our concerns. Many amenities in the room do not work such as the charging points, coffee machines. When asked to fix the staff just never came. Roof top bar staff rude and also refuse to put charges on the room bill wanting seperate transactions , prices very high and served in plastic cups.
Negatives:
My partner asked front desk if they could hold three shopping bags for an hour or store them somewhere while we rushed to dinner. They refused to and were very hostile and aggressive about the matter. Front desk extremely hostile and rude refusing to offer any alternative solution such as taking the bags to room for us. My partner started getting upset and suffered a panic attack and has ptsd and just had a miscarriage last week so was not coping with the situation .The manager said she was going to throw us out of the hotel and we were drunk we had no where else to go. We were not drunk we were jet lagged having flown from Australia and not sleeping properly and she was having a panic attack . The manager then called the police where they put her in a choke hold and put hand cuffs on her extremely tight . She is covered in bruises and scratches & her abdomen is in pain. She is traumatised from what occurred and this heavy handed approach does not reflect Hilton values. Not only that but my card was charged $550 usd for damage to monitor that looks to be at least 10 years old. We dispute this damage. Tried to resolve situation this morning with staff but they were largely dismissive as they have been most of the stay in relation to concerns and showed no concern for the injuries that have been sustained. We would like contact from head management or will need to escalate this further
Review
Traumatic experience with management condoning...
Review
Pleasant
Review
Very good
Positives:
Location, cleanliness
Negatives:
Room keeping staff constantly slamming doors in the morning.
Review
Superb
Review
Passable
Positives:
Clean, cosy and a very good location.
Negatives:
The coffee machine was a bit problematic.
Review
Very good
Review
Good
Positives:
Location
Negatives:
Needs an update asap
Review
Run down and gritty rooms,...
Positives:
I didn't like anything. The hotel was terrible, the staff exceptionally rude, and the room was freezing. I asked multiple times for a fix, and each time a guy smelling of marijuana would show up, restart the system, and leave. A few hours later, it would stop working again.
Negatives:
Bad food, terrible service, rude staff, freezing rooms, and photos that have nothing to do with reality. The creme de la creme? The driver taking us to the airport—drove like a maniac, a real road pirate. You take your luggage out of the car, and he immediately asks, "And my tip?" You ask if it’s the right terminal, he nods. You give the tip, walk away, and then find out he dropped you at the wrong terminal.
Review
Wasted potential. Do not book.
Positives:
Very good location and nice and quiet
Negatives:
Nothing
Review
Will definitely stay there again
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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