The Michelangelo Hotel

Positives: Great location

Positives: I travel often and very rarely give a perfect rating. All the service, the room, the location, facilities, the staff. Highly recommend. The room had slippers, a bathrobe, an umbrella, a coffee machine, bottles of water, an iron all the accessories like in a 5 star hotel.

Positives: Breakfast was good one morning and not the next. Had to send eggs back.

Positives: Check in was quick and Easy. We have stayed here before and like it.

Positives: We had booked a studio room and I was then emailed the option to upgrade to a Junior Suite. We arrived from London at 21.00, very tired and were shown to the room. It was big and we thought the noise was the aircon. We realised later the noise was the hotel HVAC right outside our window and in the morning there was no light as we were in an inner facing area on the bottom floor. We weren't happy as this was supposed to be an upgrade! Reception were great and offered two new room choices, we took one around the corner and it was bright and airy. The aircon wasn't great at keeping the room cool, but we managed to get one of the windows open and had a lovely cool breeze. Much happier! Small breakfast area with great service and good food. All the staff were really friendly and attentive.

Positives: The hotel is an excellent location within easy walking distance to most tourist spots. The room is spacious and super-quiet. Staff is courteous.

Positives: Beautiful boutique hotel located only blocks away from the Neil Simon theater where we had show tickets and Gallaghers steak house where we had dinner reservations. Friendly staff. Good breakfast.

Positives: The staff t the desk immediately addressed our complaint about the mattress and moved us to a different room, which turned out to be a nice upgrade.

Positives: Location and all stuff from front desk.

Positives: Loved the local loved the charm of the hotel. And staff was amazing.

Positives: The attention to detail and professionalism of all staff. Every person I encountered during the entire two week stay was in a positive mood and enjoyed what they were doing whether it be as simple as holding a door open or asking if I needed help with a cab or reminding me of the weather. It was all the things that actually made a noticeable difference in how my mood was being around positive energy makes everyone efficient in different aspects and different ways so going downstairs knowing I was going to be greeted by someone who was aware of who I was (as a guest of their property) the sense of belonging helped kick start each day in the best way possible and not sure what it is they are doing that makes everything seem so good but I suppose it is the fact they all enjoy their jobs which means they are treated equally and very well by the property which it in turn makes everyone in a good mindset and positive attitude making no time for negativity. They have a unique distinctive style that is normal and familiar one that has been lost in recent years with all other hotels so props for the Michelangelo for actually making a difference to the tune I would ever consider writing a positive review so long for any place unless they actually made an impact or did something significant enough that would deserve my attention and time to spend sharing my exceptional experience. Thank you