Ace Hotel
20 West 29th Street
New York City, NY 10001, US
New York City, NY 10001, US
Ace Hotel welcomes four-legged guests at their pet-friendly accommodation. The number of pets allowed is 1. Pet weight limit is 25 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
This boutique hotel is located in the center of Manhattan, only a 10-minute walk to Madison Square Garden. The hotel features two on-site restaurants, free Wi-Fi and a 24-hour front desk. Each unique guest room at the Hotel Ace is individually designed and features modern amenities including flat-screen TVs and an iPod dock. A fully stocked mini-bar and a refrigerator are also offered. Located inside a historic building, the Ace Hotel offers a unique style developed by local artists and designers. Guests at the hotel can eat at the Koloman Restaurant. Enjoy gourmet coffee from Stumptown Coffee Roasters Cafe and live music in the hotel lobby. Herald Square Subway Station is a 3-minute walk from the New York Ace Hotel. Times Square is a 5-minute subway ride from the hotel and the Empire State Building is also close by. A variety of stores and restaurants surround the hotel.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Audible Alarm
- Bar
- Cashless Payment Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Electronic Room Key
- Elevator
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Invoices
- Ironing Amenities
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Live Entertainment
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-smoking Property
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Room Service Available
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Temporary Art Galleries
- Wine/champagne
Recent Reviews
Review
Perfect
Positives:
Room was fine, bed was comfortable. Locations was good.
Negatives:
The shower didnt always heat up great and the room was relatively dark. Not a lot of light possible in the evenings.
Review
Good location and solid room.
Review
Very good
Positives:
We loved the location downtown New York was perfect for us, after busy days out the moody lit hotel lobby/bar and our room was a welcome sanctuary loved the decor and the views of the empire state building at night from our window was perfection. We loved that the stumptown cafe was right next door so we could have coffee and pastries every morning.
Staff were amazing and so friendly and helpful, would happily stay again.
Review
Sanctuary in downtown New York.
Positives:
Great location and huge room size compared to the regular room in NY. Clean and tidy. Team very helpful and friendly. Definitely would go back there.
Review
Great value for money and room size.
Positives:
Location ambience
Negatives:
Too loud at night and no vegan breakfast in lounge
Review
Very good
Positives:
Fab location and great fun
Negatives:
Bar a bit noisy
Review
Great venue for a week in nyc
Positives:
The vibe, dcor & accessibility to everything including Stumptown coffee!!! Plus The Lobby is amazing for a "Night Out" feel w/out the hassle or cost! GREAT food & drinks & DJ!
Negatives:
The shower, was a gorgeous rain head, was also treacherous! Curtains kept blowing inward and the water went everywhere making getting out from wet tile to wet tile a bit fraught! Also the toilet was loose from the wall, but it worked!
Review
Great experience and a place I've always wanted to stay!
Positives:
Very helpful staff and friendly
Negatives:
Not enough lighting in the bedroom.
Review
Very good
Positives:
It was clean and staff was really nice and helpful.
Review
Superb
Positives:
Staff go above and beyond. Comfort, vibe and amenities amazing. All about convenience. Amazing coffee shop and EXCEPTIONAL bagel shop attached to hotel.
Negatives:
Having to leave):
Review
Amazing staff. Amazing location. Amazing room. Amazing service. Will return for sure.
Positives:
Decor and charm at this eclectic property with a hive of activity in the bar with great music.
Review
Brilliant location
Review
Very good
Review
Very good
Review
Pleasant
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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